4PatriotsReviews of 4patriots.com

How is it a company like this is allowed to sell under 4 patriots name ? That is the ONLY reason i persued a purchase. Unbelievable scam. This unit is not what was advertised when I tried to buy it. It's a much smaller in size. Initially there was someone trying to help me, but he wanted me to fill out oodles of paperwork, and aening it back was totally my responsibility. The box I no longer had, nor packing. There wasnt any attempt to satisfy the order in any other way. Wanted to talk to a technition who works on them, but brian says hes the only one who does it BUT hes not technical. ? Huh? Well git me a technical person. He says i am the tecnical guy. ?,,?? My order will be adhusted by what i send back. This is avery small $1500 unit. Itemized. $500 for solar panel. $50 for the ac charging cord( the kind your sewing machine uses) $125 restocking fee...what ? Why do i have to pay for your shitty product to get restocked ??? Guess sending it back isnt an option. Would you ,?? By the time (about3 weeks) I thought better of it, because of the hassle,we had a power outage...It quit, and wouldnt recharge. !!!.ya know what. DONT BUY THIS CRAP, IT NOT worth my time to type the complaint.

4Patriots only responded after I filed a BBB Complaint. Ignored me for 2.5 months. The response below minimizes how ill their products made me. Food Storage that you can't eat is BAD. 4Patriots does not acknowledge that the product could be contaminated! Original Review: I've tried two products: The Aztec Mango Chili made me sick for over a week. Can't leave the bathroom sick! Nausea, vomiting, diarrhea, cramps FOR A WEEK. The Black Bean Burger mix also made me sick for three days with nausea, diarrhea and cramps. Plus, for three months I've been nausous every time I eat anything! Clearly this product was contaminated. Company has ignored my requests for refund. No true customer service. Plus, their 'we'd love your feedback' form will not allow you to post negative feedback! You get an error message. I bought $3,000 worth of food storage and now am terrified it is all bad but the company will not return my emails or call me. I've been told a specialist will call me 4 times over three months and no one will call and they won't resolve when I call them.

Bought a portable generator for $500. Went to use it 3 years later and it didn’t work. They offered us $75 on a new one.

The only complaint I have is there is no macaroni and cheese in our supply of 4 Patriots food as advertised.

We ordered a 2500 and 4 expansion batteries... 2 of them would not charge... Sent the two back to 4Patriots in the box provided... Received only 1 battery back which looked either used or reconditioned...WHICH ALSO WOULD NOT ACCEPT A CHARGE...AND... They did not send the connector, the charger, the cable and the case which should come with the unit... and as of this date, we only have 2 of the 4 expansion batteries we paid for in MAY operational... We are senior citizens in southern Florida, in the middle of hurricane season...and will likely will not have have this issue resolved and the 4 Patriots generator equipment that we have paid for ready to supply emergency power... BEWARE THIS COMPANY...

1. My filtration system came without a filter 2. All of my free Bonus items never came. (The 5 gallon water totes and 2 personal filtration straws.) 3. The filtration system had rust running down the upper rim of the tank after filling with water. 4. Customer service keeps promising to send the missing items but never do. Every time I contact them I have to explain everything over and over again. I now want a refund but they will not instruct me on how to return the system. Stay away from this company. My next step is BBB.

We purchased the 2000X solar generator in Aug 2023. We used the unit one time and recharged it before letting it sit without use. We checked it for percentage left several times and all was good. We decided to check it for percentage left several days ago and it had 65 %. We plugged it in and went on with our day. 8 hours later it still only had 65% of power. So needless to say it was not performing correctly. We unplugged it and tried to turn the unit on from the front panel power button and nothing. It would not turn on. Talked to customer service and they said it was a defective unit and was out of warranty and there was nothing they could do. They offered us $200 off the 2500X unit. Are you really seriously thinking I would spent more money on anything from your company when you clearly told me our unit was defective. The unit came from China and if we had known that we would have never ordered it. We spent $4300 on the unit, and extra battery ect. Thanks 4Patriot.

I purchased a 2500x solar generator in May 2023. I charged it and stored it in accordance with the instructions. I used it once on a tent-camping trip and it worked great. After the trip, I charged it and stored it again in accordance with the instructions. In October 2024 I pulled it to make sure it was charged before a hurricane hit, and it had zero charge and would not charge from the A/C outlet or the solar panel. When I contacted 4Patriots, they stated that it sat for too long and the battery was no longer functional, and because the unit was out of the 365 day warranty period, they were nothing that could be done. After several months of research and talking to battery experts, I discovered that the battery can be "jump started", even though it has zero charge. I contacted 4Patriots to ask how to open the unit to access the battery and they said they didn't have that information and refused to help me. So, now my choices are to try to force the unit open, or buy a new one. Neither sounds like a good option to me. So, it has become obvious to me that 4Patriots does not support their products or customers. Useless company.