4k4lessReviews of 4k4less.com

Best price on mavic pro also fast delivery and the extras that are included in the packages are exceptional.I will give this a 5 Star rating

I was very apprehensive at first. I placed my order then I had no feedback! No email stating they had my order or anything! I called and was put at ease. They had my order. They even offered upsells. Nice. I received my order quickly and all was perfect. I bought a Panasonic lumix dmc fz2500.

Very helpful and got my product very quickly

December 15, 2017 I ordered a drone from Drones4Less, also 4K4Less. After a week of no information and getting the run-around on the phone, I finally got a call from Derek, the boss, saying the drone I ordered was on BO and the shipment lost. He offered a different one instead, which I agreed to and received okay a week later. He also said I should buy their Accidental Damage Insurance For Drones to cover a crash, and I finally agreed. When the original shipment arrived, there was a hole in a corner of the box, thru which a second battery had escaped. When I notified them, they promptly replaced that battery. All was well until late June, when I needed to exercise that warranty. I had accidentally clipped power lines which cross high over a canyon on my ranch, allowing my drone to plunge about 200 feet to the brush below, sustaining a lot of damage. 6/25/18 I emailed the address I had for their Customer Service explaining everything and asked for instructions. No reply. 6/27/18 I called in and the phone went to John in Sales who offered to transfer me to Customer Service. He did, it went to Voice Mail where I left a message mentioning my email and asking for instruction. No reply. 6/28/18 I used their web portal email option to send all my information again. No reply. 7/3/18 I called back again, getting John in sales again, who remembered me as I explained the situation. He asked me to email everything to him and he would make sure they got on it. I did exactly that in five minutes. They still didn't reply. 7/11/18 I emailed John saying this isn't working. No reply. 7/17/18 I emailed John again saying I'm being ignored and I'm getting mad. This outfit uses several names and still sells drones offering the same warranty. It is obvious after six attempts to get a response, they intend to ignore me and I intend to collect on that warranty and rightfully damage their reputation. If I ever get a satisfactory response from them, I will gladly update this review accordingly.

“This was the most horrible experience I've had shopping online. Would not recommend to anyone. I got my first cue when the drone arrived in an old box, stained and faded like it had been sitting around for a while. I ignored it, and kept the drone until my husband's birthday, 2 weeks after order date and 1 week after the delivery date. Long story short, this appears to be a one-man operation out of a grandma's basement with minimal customer service and business etiquette. It is sad that there aren't more regulations on who can own a business and what sort of qualifications they need, but fortunately there is Better Business Bureau, consumer protection agencies etc. A little sampling of our conversation (after he advised me that he does not offer shipping labels for defective products and that he "might look into reimbursing me" after inspecting the product): "All i've been doing nothing but helping. and lucky for you - i am the supervisor. I have given you multiple options to get whatever you issue you are having resolved. if all this is not good enough - then i don't know what to tell you. Have a fabulous day." You be the judge on the professionalism here. In the meantime, this chief cook and bottle washer will be hearing from my credit card company.”

Great deals, shipping was on time and product was exactly as described. Sometimes the emails go to my spam folder though.

Great service and great price!

I ordered a camera online. Afterward I received an email indicating I needed to call to confirm the order. When I did, the man on the phone was gruff but acted like he was just checking for completeness of the order. I guessed he was trying to sell me additional accessories. I agreed to buy one item which he told me the price of; I didn't agree to anything else. He said he would send me an updated invoice; he never did. When the camera arrived it came with other items that I did not order and no invoice in the package, just a packing slip. I checked may credit card bill and found I had been charged more than I expected. I called the company and asked about it. The man on the phone said he would issue me a credit ... but it never appeared on my charge.