4k4lessReviews of 4k4less.com

I purchased a Aton Ninja flame returned and exchanged it with hustle it a fast shipping very nice customer service at 4k4less.

I received an email from Peter asking to confirm my order before charges were applied and items shipped. I spoke with Peter who provided prompt and polite service. He said the order would ship out that day and I would have it between 5-7 business days. I received it the next day, and am pleased with the product. I will be shopping with 4k4less going forward. Thank you Peter! L Flynn

I ordered a DJI Zenmuse X5S camera in Febuary, but due to a long delay in shipment and a substantial delay on my part, I didn't discover that it was totally incompatible with our application until June. This far exceeded the 14 day return policy. However despite the long overdue return, 4k4less kindly gave me a refund (-30%) if I would write this review.

I ordered drone. It looked like it had been opened when I got it and it didn't have all the accessories. Fortunately, I was able to talk to Maddie in customer service and she explained they had problems with some of the drones I ordered, so they do inspect them before shipping. The accessory issue was due to two packages that could have been ordered that were similar. My compliments to Maddie for resolving the issue beyond my expectations. Well done! Jeff

Ordered a camera. Money was taken from my PayPal account. A week went by with no tracking number. I called them and was told they couldn't get that camera, and that I'd be refunded. Normally, PayPal refunds are instant. I had to call them again the next day and threaten to escalate to PayPal claims center before I would get a refund - that was after being told a refund would take 8 to 12 business days. I thankfully was transferred to billing when I told them I am a business owner and that I use PayPal for Business every day, and that refunds are instantaneous. What reputable business (a) charges a customer for an item not in stock (b) does not communicate with the seller proactively that the item is out of stock (c) and promises a refund but doesn't deliver until threatened with case escalation? The bottom line: this is a shady business, and they need to be shut down.

I was hesitant to order the new Nikon D850, but they were the only ones with it in stock, them and "Abes of Maine" which happens to be located just 20 mins from 4k4Less... both very shady dealers. However I called to verify stock and then placed the order after being assured "stock was not a problem" Credit card was charged, but never got a shipping confirmation. So called... and was told "it was being processed and should get tracking by the end of the day". Never got anything... 7 days go by, 5 additional phone calls in the mean time, each time I was assured it would ship that day..and I would get confirmation via email. Today called again, same bogus lies.. so I told them to cancel the order. I should have went with my gut, stick with the known reliable retailers. This company is shady at best, and seem to just take your money and keep you going long enough so that you cant get it back. Any company should not charge your card prior to shipping the item, especially 10 days before shipment. I originally placed the order 6/1, and canceled it today 6/14. They said refund would take 3-5 days...we shall see.

Overall a good experience. I was a little nervous at first and actually found the same product (Mavic Pro Referb) for a slightly lower price. I looked throughout the website and couldn't find any info on their "Lowest Price Guarantee" but Peter made things right for me and was very professional in the process. I am glad I kept the product and appreciate Peter and his effort. J- Redmond, WA

I was skeptical of this vendor at first the same as you (or you wouldn’t be spending the time to read this review). The prices seem to good to be true especially on many of their drone packages. With that said I had nothing but a positive experience. I purchased a DJI Phantom 4 PRO+ bundle and I received everything in the bundle along with some extras. I thought their downfall might be long wait times for shipping but I received everything in 4 business days (less time than estimated) All in all a great experience and I will not hesitate to use this vendor in the future. I am a little confused by all the negative reviews...all I can figure is that most of the poor reviews are made by competitors who want to maintain the insane markups on their products.