Adrian O.
Customer service is really bad
Customer service is really bad. I had to open a resolution with PayPal in order to recover money from this company. Stay away from them and buy from other serious supplier.
4k4less is listed under Audio & Visual.
4k4less (4k4less.com) has 617 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Adrian O.
Customer service is really bad. I had to open a resolution with PayPal in order to recover money from this company. Stay away from them and buy from other serious supplier.
Chaim G.
Great customer service! Was Overly satisfied with my purchase! would recommend this site strongly. and will keep shopping there!
Dan R.
I would have given 4k4less 5 stars if I had to wait less time for my call to be picked up.
Robert C.
Ordered Accessories for my Tello drone on June 17 2018. A battery, a snap on cover in white, and propeller gaurds. Never got a shipping confirmation. 2 weeks later my package arrives. Battery. - yes Snap on cover- yes but yellow not white Propeller gaurds- missing. I called the customer service and after 3 tries, someone finally answers. Lady says they don't have snap on covers in white..she said they tried to call me. ok I can live with that. She tells me prop gaurds will be sent out right away. Fast forward to first weeks of July. No prop gaurds. I call again a a lady named Lacey explains the prior woman no longer works there and the prop gaurds were never in stock (Why list them on website then?). She offers to send me a 3 slot battery charger instead. By now I'm frustrated and say ok. She was very nice and told me to ask for her if I have any problems. Fast forward to first week of August. STILL NOTHING. NO PACKAGE. NO BATTERY CHARGER. I call the number and select 2 for customer service thinking I would ask for Lacey. NO ONE ANSWERS THE PHONE!!! I called different days at different times to no avail. My order wasn't an expensive one, it totaled $34 and I had a Fathers day coupon for $20 off. It's just the fact of the matter. I emailed from their "Contact Us" on their webpage and still nothing. I would give NEGATIVE stars if it wasn't for Lacey being honest about what happened the first time. People until they get their act together, "STAY AWAY FROM THIS COMPANY". I WILL UPDATE IF THEY EVER CONTACT OR EMAIL ME. Until then save yourself a bunch of headaches and steer clear from 4k4less. UPDATE: STILL NO CONTACT FROM 4K4LESS. I WILL WRITE THIS UP AS A LOSS. THE WORST, COULD CARE LESS ABOUT THEIR CUSTOMER SERVICE COMPANY, I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH. NEVER BUY FROM THEM. 3 MONTHS AND STILL NO CORRECTED OR COMPLETE ORDER! NO RESPONSE TO EMAILS OR CALLS. I WOULD GIVE NEGATIVE -5 STARS IF IT WAS ALLOWED. BUYER BEWARE!!!
David C.
Delivery of Inspire 1 was without a hiccup. Customer service and selling were great, overall great experience.
lorenzo R.
I'm posting to update my camcorder review. I finally got my camcorder back and it works perfectly. Thank you Sony.
James
Received the wrong camera. Paid a premium and they sent a cheaper camera. Their fix was to send SD card instead of addressing the issue that the wrong cheaper camera was sent. After over a month of dealing with Maddie and 4K4LESS, still went unresolved with no action by 4K4LESS to replace the camera or refund the difference. Completely unacceptable. I would avoid this company and would not recommend them.
Anthony C.
This was my 2nd order with DronesforLess/4K4Less. 1st time, other than long wait for delivery, everything was okay. This time, I ordered a specific package but they substituted a lot of items that were cheaper and suited them better. I have sent dozens of emails with only a reply saying 'everything was correct on the order'. I wouldn't recommend ordering from these guys and certainly wont be again!