42nd Street PhotoReviews of 42photo.com

Excellent Service I ordered the latest Sigma 150-600 Sport Lens for L-mount by trading an older Canon EF-mount Contemporary that accompanied the Sigma MC-21 adapter. Very pleased with the service, very quick delivery, and a safe package. And the lens is a winning combination with a Lumix S1, even though it's pretty bulky setup!

I had to choose between 42nd street photo and another camera store, the price for the EOS R5 camera was the same but the difference was that 42nd street was offering the accessory kit and a reliable warranty coverage. The ordering process was easy and straightforward. The camera shipped very quickly and it takes some very good pictures out of the box. I love that I can connect it with my phone and use the viewfinder, focus, edit settings and take pictures. 42nd street photo was wonderful to order from, have had great experiences with them.

Great customer service This is more of a review of 42nd Photo than the product. I ordered the Nikon D7500 (body only ) when a notification came across my phone of a great Black Friday deal. Later in the week, I noticed that the camera body plus accessories kit was selling for the same price. So I called 42nd Photo to find out if I could get the accessories, because who doesn't need an extra memory card and camera bag. They looked into it and shipped the accessories that day. Great customer service! As for the camera, I have had a couple opportunities to use it and am very happy, so far. Pretty significant upgrade from my D7100. Now I just need some additional glass to really push my boundaries.

42nd Photo is A Rare New York's Hidden Gem By far the best way to purchase photography products. I run a food blog in my free time and I'm a manager of a digital studio for wedding videography, so I use this company for both commercial and consumer goods. Their selection is vast, free shipping for over $99, and real time chat with professionals in their field of expertise leaves me no room for concerns. I know what I'm buying every time is fit for purpose, and any disenchantment is resolved promptly with their Grade A customer service.

Terrible experience with this less than reputable retailer. Ordered a Tamron 18-400mm lens on 3/31/22. Advertised price was $599, and that was the only lens choice available for that make and model on their site. Shortly thereafter received a telephone call from a store rep who used bait and switch technique to increase the price. Said that I had ordered "International" version of this lens and that it had plastic mount (which is untrue) and that it had NO warranty (which is also untrue since they all carry 6 year limited warranty for new lens). Since I had no time to research I reluctantly agreed to what appears to be out and out lies regarding their product and price. They added an in-store extended warranty to the product and increased the price to $699! Also indicated they would send revised customer order prior to shipping, which was never received. Plus, they asked if I would desire customer signature required for UPS delivery, which I did, but that was never on the shipping order and the lens was left on the front porch. I tried several times to reach them via email with no response, attempting to cancel order prior to shipping. They went ahead and shipped anyway and I received the lens on 4/3/22. Box has NOT been opened since it is a birthday gift for household member, so unsure of condition of lens or what was included in box. Reached back out after receipt to request return and was provided a return authorization but that carried a 20% restocking fee which would ultimately negate any original savings. Due to the poor customer service and less than transparent sales tactic I was just seeking to have the extended warranty charge removed and let the matter go, even though I will never purchase from them again and strongly recommend others heed this warning! They have not responded to my requests.

Always Solid Advice on Recommended Products I've ordered 99% of my gear from 42nd St Photo since 90's. Their aftersales service is the best and they always rectify troublesome purchases right off the bat. No hassle returns. They recently helped me with a great recommendation of a Matthews Hollywood C-stand that has worked flawlessly for my demands. Nice work.

The Best Canon Camera I absolutely love this Canon 5DS R. I primarily photograph macro insects, rescue dogs, and cats, thanks to it's 50mp sensor. I was in the market for long at B& H photo but they sold out for weeks and didn't appear to be getting back in stock anytime. So I searched for top Canon suppliers. 42nd Photo, authorized Canon dealers is your one stop shop for all your needs when it comes to photography 📸, video and accessories. I'm so grateful for the sales rep who picked up my call to assist me.

Buyer Beware - I ordered a "brand new" Nikon camera and lens from their online store. I also called them to make sure the items were in stock and was told they would ship in one to two day. After a week and no notification the items had shipped I called back. I spoke to a clerk who said they were still inspecting the item. An unusual response, so after asking more questions I determined they were actually selling me an old display model. He said they did not have any new stock and said their online add must be a mistake. The clerk was unprofessional and confrontational. I immediately cancelled my order an wrote their management, describing the incident, in the hope they would correct the problems. To date they have never replied to my letter or corrected their false advertisement.