42nd Street PhotoWe sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop online 24/7 or visit our store on 5th Avenue between 35th&36th street for deeply discounted electronics.
42nd Street Photo (42photo.com) has 443 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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brendon B.
I decided to purchase some video production gear from 42photo.com Biggest mistake ever. After I put out the order, I received a call from one of their sales reps who immediately tried bait and switching the camera I ordered with a lower quality one. On top of that, their return policy is 20%. 20%!!!!!! Are you F#$%^#%^ kidding me? I would rate them a lot lower if I could.
Bryan
I had a very negative experience. The day after my order I received a call from "Mark" (x5007) who attempted to upsell me several things. * "You really should get this extended warranty" * "That memory isn't fast enough, for an extra $400 you can get a faster card" (although in fact, it is more than fast enough) * "You didn't order a UV filter for your lens, you should get one to protected it" (I know, I already have a set of lenses) * "You should get our high quality lens cleaners" * etc. It arrived quickly, but had the wrong lens. I called about a return and was told that I could only work with Mark, the salesman. I called a total of five times leaving messages each time. I sent email to both mark ([email protected]) and his boss ([email protected]), and again receiving no response. I sent another message threatening to deny payment on Visa. They called almost immediately. They would not exchange it for another new product (yours is already open...) and wanted to charge a restocking fee if I returned it ("We want you to be satisfied with our products, we can exchange it for another opened package, but if you are returning it without reason we must follow our return policy") Fortunately my bank is able to deny payment of their restocking fee. I will not work with them again. They had the best price on Google shopping, but it was a bait-and-switch, upselling in their "confirmation" call, and complete failure to return messages or emails for customer service until I stopped payment.
Craig
Finding what I wanted and ordering went very smoothly. I received confirmations very quickly. my products arrived in 2 business days and in perfect condition. I not only highly recommend 42photo.com, but this camera is amazing.
