42nd Street PhotoReviews of 42photo.com

42nd Street Photo is a bait & switch scam for grey market cameras and accessories. You place the order for a slightly reduced price (mine was the Fuji X-T4--they are not an authorized Fuji seller so I am assuming that all of their Fuji products are grey market) and within 20 minutes I get fast talking sales person on the phone upcharging me by 20% because I had ordered "the European model" which apparently does not have wifi or a warranty. Stupidly I say "OK" after he throws in "Fuji" batteries and a bunch of other off brand accessories "for my trouble". It arrives and rather than coming in a Fuji Kit Box, everything is packaged separately, which is the classic moniker of grey market parts. The lens was not even in a fuji box. I called and said I had put a stop on my credit card payment and was able to return the product without a 20% restocking fee but had to pay $92 to ship it back and I'm still waiting on about $80 of my refund. RUN AWAY.

OM-D E-M5 Mark III My new OM-D E-M5 Mark III Is a wonderful piece of equipment! It's the fastest focus I've ever held and FPS pushes the borders of optics. I have shopped at 42nd Photo for almost 10 years, and their customers service is a gold standard in my books. Every product I've purchased from them (new, used or refurbished) has been as advertised and meets my expectations. Working with your team has always been a pleasure!

Scam, ordered camera for fair price was called by rep and told to pay another 20% (USD$500) couldn't cancel my order or had to pay a restock fee of 20% such a terrible experience. would not recommend one bit. Worth spending more with a reputable business. Still mad about this.

I ordered a new Sony camera through Newegg website from 42nd Street Photo. It was advertised for a great price, and I authorized paying for it by PayPal. Three days later, I received a phone call from a representative from 42nd Street Photo, claiming that they could not sell the camera at that price, and the camera I ordered was a "European Import". When I asked them what was available, he quoted me a price of $300 more for a U.S. warranty model, or additional $260 for the "European Import" I ordered. Although they told me that they would cancel the order as requested, and promised not to charge me on PayPal, I strongly felt the whole deal was typical bait and switch!!

The people there are friendly and will help once approached but half of them seem distracted so you may have to go find them. This isn't too much of an issue because there has always been a large number of staff when I have gone in. There is lots of open space for a camera store, and the selection is small but seems of high quality.

The service from 42nd PHOTO is always first class in fact five star . But the delivery company they use is very poor especially when receiving paper they have no respect For the product they deliver. I have never received darkroom paper in perfect condition

Ordered Saturday, shipped Monday, arrived Tuesday morning. Very competitive prices, free freight. Excellent service, I will definitely use again and thoroughly recommend 42nd Photo based on my experience with them. They don't have 100% reviews without a reason!

The store is like an Alladin's cave for camera and video 📷 buffs. I didn't know what I was looking for....there are so many choices...formats, brands, lenses, accessories etc. James, one of the experts there, managed to help me throughout the process, and I dare say steer me to the best suited camera. He posseses an encyclopedic trove of knowledge and underscored the pros vs cons of all potential cameras. Will definitely go back when I need more kit or just advice.