42nd Street PhotoReviews of 42photo.com

Ordered a new Nikon D850 camera-only Sunday night. It was listed as an import version for $1,929.00. The next morning, a 42nd Street Photo rep calls to ask me why I bought an import version rather than a domestic version for $500.00 more. He further stated it was a "European" version and would not work in the USA. Then he asks me why I didn't want to pay extra for the domestic (USA) version. I mentioned to him he was attempting a bait-and-switch. He became angry and then I told him twice to cancel the order. He then hung up on me. Why would they purposely list a camera as an import version knowing it wouldn't work here in the USA? My Nikon D750 is an import version and works perfectly fine.

I needed a camera for my 14yr old granddaughter as a gift this Christmas, they recommended a Polaroid ie 6035 point & shoot. Was amazed by their quick shipping, accessories well packed with camera and wrapped in a special gift bag as requested. I'm glad for their personalized advice, excellent customer service and smooth comms. Great experience all round!

I just wanted to support a family run independent business but found their customer service disappointing. The member of staff who served us was quite trenchant, abrupt and sanctimonious. He charged us $500 for restocking fee. I'm sorry but I cannot allow these businesses to nickel and dime me to death with their surreptitious fees. In the end I lost more than $500 in the transaction. John was the reason I gave 3 stars because he added a lens to my kit.

Great company the lens delivered after I called the company is compatible with my camera. Easy online purchase. It arrived the next day. Now good to go

As Advertised I had contemplated buying the CB gimbal primarily because of the graduations. However, as CB weren't supplying (at the time) to 42nd Street Photo, AND, as I had a $296 42nd Street Photo Gift card from my purchase of a Canon 500mm f/4, I chose the Wimberly. I have been very satisfied with my Wimberly WH-200. This is a professional quality product that is built to last and I am extremely pleased with it. Best buy on the market in my opinion. No regrets whatsoever. 42nd Street Photo is also fantastic!42nd Street Photo shipped it out pronto and it arrived sooner than I expected.

Had a great experience purchasing my last camera at 42nd Street PHOTO! I was interested in an Olympus OM-D E-M5 Mark iii and after looking at a few other cameras, that's what I decided on. Everybody was polite, and they didn't act like ''salesmen''. They let me look at my own pace, handle a few other cameras/lenses, and made my decision. The price I paid for my E-M5 MK iii was unbeatable! Better than trying to find one online, pay shipping...etc. Also included was a Watson charger and ProGrade 128GB. Hot deals also caught my eye while I was there. I'd definetely recommend!

I had a similar issue with these guys - their website clearly says one price (as well as indexed by Google) and then I got called that the camera ordered was an international version. No where on the site does it say anything close to this info. The agent claimed that the language of "new fresh import" buried on the description tab was very clear that this was an international only version. He then proceeded to tell me that the price of the US version was ~$700 more. This was crazy. He said he could sell me a display counter version for only $400 more than the price that their website lists. Be careful purchasing from this company.

My experience was similar to another review I read below, which reaffirms my belief that this place is run by a con artist. If you don’t know better you might unknowingly end up a victim. I ordered a Sony FX3. The advertised price was $200 less than anywhere else, which is why I decided to order from them instead of Amazon. The next day I received a telephone call from this guy who used, as someone else stated below, a bait and switch technique to increase the price. He asked if I wanted the U.S. version of this camera. Claiming that Amazon’s and anyone else’s was the “European” version, which makes no sense. He said that they had to be the European versions because they were selling less than MSRP and that “Sony doesn’t allow anyone to sell their products for less.” He claimed that the language wouldn’t be in English and that’s why it’s cheaper. Somehow, I started to believe it. He said he could sell me the “last U.S. version” for $4,400 ($500 above the Amazon price). He said to help me he’d give me an extended warranty valued at $499; they all carry the warranty he was claiming to give. Since I had no time to research I agreed. Luckily for me, my credit card company would not approve the transaction because of the high cost of the camera; fraud protection became suspicious. Even after I spoke with them it still got declined; he said he needed to speak with his supervisor. I told the guy to just hold off and said I’d just call back if I decide to buy from them. I didn’t want to hassle with long wait times with customer service so I decided to go ahead and make the purchase through Amazon, with no credit card issues. The next day I got a call from the guy and I told him I was no longer interested and didn’t want to try and run the card again; he didn’t need to know that I made the purchase already. The following day I started getting charges in the amount of $900 to $990 from 42nd Photo. WITHOUT MY PERMISSION…he took it upon himself to start charging my card. When I called to ask why, he essentially tried cussing me out and saying he was going to charge me a “cancellation fee.” I said, “Cancellation fee for what? We never ordered it because the card didn’t work.” He then tried saying “Fine, I’ll match the Amazon price.” Didn’t he say Sony wouldn’t allow that? I asked to speak to a supervisor and he said he was the supervisor; yet another blatant lie and tactic to get an extra $500 off of an unsuspecting customer. After yelling and cursing he got mad and hung up on me. I spoke to Sony and learned that what he said about the U.S. versus European versions was a complete fabrication made up to cheat me. I also spoke to my credit card company and had them block his business. If he tries again it’ll be considered a fraudulent charge. If you’re reading this, DO NOT fall for this con artist. I can only imagine how many people have fallen for this and have no idea. He did this to me and to someone else who has a review below; there has to be more. As a business owner myself, I refuse to deal with a company that’s dishonest. It makes me sick to think of how many have already been taken advantage of by this con artist. Be careful and do your research.