42nd Street PhotoReviews of 42photo.com

Two Sony cameras one lens in a recent purchase. I shopped fully online at 42Photo. The service is excellent. The prices are reasonable. Their used products come with the most granular details. The variety of cameras and accessories is impressive. It's a candy shop for photographers.

This place is exciting and lovely! Second time here and there is a sprawling inventory of all electronics! It's so fun to look around in and the staff is so passionate. Their online store is just as efficient, whether you buy online or in store, if you have any questions, they're always responded.

I called and the sales person that took my call during the conversation suddenly decided that he did not want to continue talking with me and transferred to recording machine.

Ordered an item from an Amazon listing. Day after Amazon said it shipped and charged my card, I was notified by Amazon about a refund for an "account adjustment", for the full amount. The item still showed as "Shipped", expected Jul 24. I called seller directly (42nd Street Photo). They told me they went to warehouse for the item, found an inventory error, and refunded my money. No apology, the item still shows as shipped, expected in the past, "probably delivered on Jul 24". All blame rests on 42nd Street Photo , they told Amazon it had shipped before they even had the item in hand, were advertising an item they didn't really have, and although they did refund the money when they found their "error", they didn't update the bad status.

Purchased a Canon EOS R7 Camera with 80-150mm lense, item number 122281, and expected to pay the listed price of $1,299. The price of $1,899 had a line drawn threw it indicating a $600 savings. The $1,299 price is for a European bare bones stripped down model with none of the touted features.The fully functional model as described is $1,899. Bait and switch. I would not buy from them again.

I ordered a Canon R3 and Canon 100-500mm lens. I got the camera and lens and then 5 months later figured I better register the camera and lens with Canon Professional Services. They said, you can't because it's gray market. When I bought the camera and lens I specifically said, I don't want any gray market cameras or lenses. Well I got gray market crap. I am going to sue these rotten losers. These guys are just criminals pretending to be a camera store! STAY AWAY FROM THIS PLACE!

Scam merchant "bait and switch". They made an error in shipping the item to my home address instead to temporary address. I called them and was told "We noticed the different address and held back on your order" I had paid max rate for expedited shipping. I was then told "You ordered the international version it only comes in Mandarin!"* So much for being international. We do have the domestic version - which costs more - $160 more including extended warranty." I told the agent I did not want extended warranty. He immediately said "There was no option to decline the warranty. I will cancel your order and give you a refund." I agreed. * I re-ordered the same camera with fictitious details. There is NOT an option for selecting international or domestic. Dishonest and untruthful company.

Like so many others, I paid to learn a very valuable lesson to stay away from 42nd street photo and CPS Warranty. I initially ordered an "international" version of the Canon R5 from 42nd Steet Photo. They called and explained the difference so I paid more for the American version. Almost immediately I started getting "Error 70" messages while shooting. I've since learned that's a common problem with the R5. I tried multiple fixes but none worked. I then tried to register the camera with Canon, only to learn that it was NOT in fact an American version but was a gray market camera and was not covered with any waranty. I called 42nd Street and they said, "Oh no, it's covered by CPS." So I get with them, register the camera and file a claim and within minutes the claim is denied because I experienced the problem within the first 30 days of ownership. So in effect, THERE IS NO WARRANTY. What a scam! Again, I paid to learn a very valuable lesson. STAY AWAY!