3DPrintersBayBuy Best 3D Printers from the Original Authentic 3D Printer Manufacturers at the Best Prices. #1 3D Printers Marketplace.
3DPrintersBay (3dprintersbay.com) has 210 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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210 approved reviews, newest moderated first
Marshall
Received my CR10S pro in a super quick time and it prints great.Customer service is just great they always get back to me super quick and I'm really happy how they always try to help when I had an issue in completing my purchase.
Issac K.
3d printers bay refunded the money I was owed. It took a little longer than I would have liked but they kept their word and helped me through the process. I would recommend buying from them. Thanks for the help.
Response from 3DPrintersBayJan 2, 2019
Dear Issac- Please find the below response by Monda [Creality Seller central team]. "He has been decided to return the printer just because not able to set 110V for US Power standards. We had provided him the return address and he provided the return tracking information but still, we didn't receive the printer. We can only process the refund after receiving the returned printer based upon the condition done to the machine through the assembly and another handling."
TJ H.
We purchased a Anycubic i3 Mega Ultrabase 3D Printer and it has been printing flawlessly our commercial parts right out of the package. We had a small problem with locating the red plugin at first, my fault, not the manufacturer, and 3D Printer Bay responded very fast, but we had already located the red top plugin as it had gotten tucked under the upright stand arm where I could not see it. I would recommend 3D Printer Bay and the purchase of the above mentioned 3d printer to ALL. Have a Great Day, TJ of O2 Integral Sport, manufacturers of Super EWOT Oxygen Training Systems.
Niels
Perfect value for the monet
Thonas S.
Don’t touch this company. Will not honour warranty. Will not reply. The hot end on my CR-10 packed up after a month. No support just annoying replies asking for the order number which was on the email chain. Don’t buy from these guys. After receiving the below reply I had many more very annoying emails with the 3D Printers Bay. They told me they had sent the product but as proof showed me some parts that were sent to someone on the other side of the world. Then they said they sent it again but the tracking number was useless - and many weeks later still nothing. Their reply below is simply hollow talk - THEY WILL NOT HELP YOU! They also expect you to fix the printer yourself - so if the fan on the hot end fails, you will need to replace it yourself - soldering and all. STAY WELL CLEAR!!!
Response from 3DPrintersBayNov 23, 2018
Dear Thomas, We are sorry to hear such experience. We sincerely regret this inconvenience caused by Creality3D. It is always suggested to have us in all the communications while dealing with Creality aka sellers. Situation & issues could have been easily fixed if this has been brought to our knowledge initially. We are escalating your issue with them and will get this fixed. Please contact us via email and let us know the latest correspondence with the Creality. Thank you. Regards, 3DPrintersBay Curated Community Team
Gene H.
I not only will but i have recommended 3D Printers Bay to friends and family. My order arrived in a very timely manner (7 days) and was just what I expected, and was promised. I did contact customer service with a question and received an answer in under 24 hours.
maxime L.
It s written US wharehouse and they say oh there no anycubic wharehouse in the US but its written on their website.... and I've experience a schedule delivery pending for 6 days.
Response from 3DPrintersBayNov 14, 2018
Dear Maxime, We deeply regret for this inconvenience caused. We’ve been transparent since We escalated this issue to Anycubic and they responded back that they do not have shipping service from their USA warehouse to Canada orders. They utilise/use USA warehouse only for USA orders. With respect to scheduled delivery shipment exception issue, Anycubic reported that it has been shipped and picked up by FedEx a week ago,we both are unsure why FedEx showing such issue and glad to know that shipment information has been updated today in FedEx site. We’ve told Anycubic to update a note in terms page that USA warehouse is not applicable for Canada and All Anycubic products will ship from Anycubic China warehouse for Canada orders. Thanks, 3DPrintersBay Marketplace
A.M.
I was very skeptical about 3dprintersbay since it was so much cheaper than any other reseller. I had to contact customer service 3 times (2 regarding shipping times and 1 more to add my purchase to my account), they answered within less than 30min with a proper answer! Shipping time was about 2 days, delivery 1-2 days, through UPS from the Germany/Poland warehouse.