3DPrintersBayReviews of 3dprintersbay.com

I'm getting very frustrated with this company. Parts were missing from my order. I sent a message through their contact page & then submitted a service ticket when I didn't hear back. I stumbled across this site while trying to find their phone number, which they don't publish. I found a number for them on another site but I get no answer. I'm ready to actually call my credit card company and reverse the charges. I'm sure that will get their attention but I'd prefer them to at least pretend to care about my business. I can't recommend them at this time.

fast time delivery

these guys rock!

I ordered an anycubic mega s from 3d printers bay. The printer arrived much faster than expected. Once set up, it was apparent that the printer had an issue. I contacted customer support and got a reply about 2 days later. It was determined that the power supply was faulty. I was told a new one would be sent out and to expect a tracking number within 2 days. That was January 28th. It is now February 8th and I have not had a single reply back and have yet to receive a replacement power supply. After sale customer service is lacking badly with this company. If you buy a printer from them expect to be on your own if something goes wrong. *Update* 3d Printers Bay has a notification on their website about the Chinese spring festival causing a general delay. While understandable, it would have been nice in my situation to have been informed of the impending delay due to a Chinese holiday during my initial conversation with customer support. This is arguably out of the hands of 3d Printers Bay as customer support seems to be handled by the individual manufacturers. I am upping my review from 2 stars to 4 because the delay in customer support is not the fault of 3d printers bay.

Be patient, it might take a week or two, but I received a Geeetech A10 at a good price and it has served me well so far. Well worth it.

Har god erfaring med at handle der (Anycubic Store front). Siden virker seriøs og er ikke så rodet som visse andre portaler som kan virke meget rodede.

A god shop for 3d printers. As a first timer who bought a 3d printer I chosen 3D Printers Bay Marketplace because there was the right price and I could chose delivery from a Europe station. I bought a Geeetech A10. A god printer for me. Becaus of a problem with the printer I used also the support center from 3D Printers Bay Marketplace, there also all went smooth. So I can recommend 3D Printers Bay Marketplace.

I’ve had nothing but great experiences when putting my orders in with these guys. Past year I’ve bought six printers from them. They will be spot on if you have any issues with seller and get this fixed for you. Can’t recommend them enough.