David Peyser SportswearReviews of 32degrees.com

I am waiting for a pick up to a bucket list trip to Zermatt, Switzerland. Unfortunately I am going without my order from @32degrees. I tried to include a snapshot of where my order currently is but I was unable to do so, I ordered it on the 14th of December, 2024 with expedited shipping. Here we are on Christmas day and the shipper still hasn't received the items. Well done @32degrees for completely screwing my family and I.

This is arguably the worst company in American. My recent experience will take more than an hour to write. I will keep it short and warn folks to avoid ordering from this company.

I cannot get an answer as to where my order is I placed Dec. 10th /24 I've contacted the company via email and by phone and they just say they will check into it. I will never order from them again and warn other to beware.

This company are terrible shippers. Ordered on the 12/16. This was advertised to arrive by Xmas. They sent an email stating “We would like to inform you that due to the high volume of orders we received during Black Friday and Cyber Monday, our warehouse is experiencing some delays in processing.” I ordered from a dozen other online retailers, many offering “free shipping” and received my items on time or EARLY! That’s evidence that 32 Degrees is an incompetent shipper! I paid $5.99 for this incompetence! Wish i would have looked at their reviews before I ordered from them. Never again!! Steer clear.

"32 Degrees: A Complete Disappointment" I ordered Christmas gifts for my family from 32 Degrees, and the entire experience was a disaster. The company took forever to fulfill the order, let alone ship it, and now it won't arrive until long after Christmas. By then, all my family members will be back in their own homes, making the gifts pointless. Nowhere on their website did it mention that orders placed 10 days before Christmas wouldn't make it in time. Any competent business that values its customers would ensure timely delivery during the holiday season. Even Macy’s managed to deliver my order placed on December 20 by December 22 with free shipping. Clearly, 32 Degrees doesn’t know how to run a business or care about their customers. You ruined Christmas for my family this year. Your company is worse than the Grinch. Do us all a favor—close your business and learn how to provide adequate service before trying again. I will never order from 32 Degrees again, even if it means spending more elsewhere. Avoid this company at all costs.

After years of being a loyal customer, I filled a cart up with items. I had a 50%coupon that was verified in my cart and my total was $42. As soon as I pushed "buy," the coupon disappeared and I was charged $84. I read their on site cancellation policy and cancelled the order, as directed, in an email with my full name, email address, and order #. The site says you must do this within 30 minutes. I did it within two minutes and sent 5 emails to be sure it was seen. The order was filled anyway and after many emails to have my cancellation honored I was told the order and cancellation happened during off business hours. They said the coupon was only for employees. If that is the case, the coupon should not have shown to be valid when it was applied to my cart. They fulfilled the order, without the verified 50% coupon days after I made the order and immediately asked for cancellation. They don't honor their own published policy. That was my last order, after 10+ orders.

This company has NO Customer Service. If you want any help in returns, or correction on orders or refunds you are SOL! Forget the price point you will never see your refund. In fact I did not receive product on one order and could never let them know. Web site is useless> Save your money and go elsewhere.

I ordered a coat. They say it's been delivered. But it has not. After weeks, just silence from them. Terrible company.