Ella S.
Be careful
Be careful, if there is a problem with the product you bought, talk to your windows, because no one in this company will help you resolve anything.
Shop our men's and women's collection of down jackets, coats and athletic inspired styles. Great quality at great prices. Free Shipping on all orders $32+
David Peyser Sportswear (32degrees.com) has 211 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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211 approved reviews, newest moderated first
Ella S.
Be careful, if there is a problem with the product you bought, talk to your windows, because no one in this company will help you resolve anything.
Kim J.
I didn’t receive my order and post office said it was sent back to the sender. I asked them for a refund and they refused and gave me a store credit. If you have my product sent back to you, why are you not reimbursing my account?! Not happy with their return policy:(
EAY
Terrible service! Zero stars if possible! I ordered my Christmas gifts on Dec 12 and still have not received it. No Christmas gifts and New Year's Eve is tomorrow. I emailed customer service three times because they do not provide a phone number, and had to wait 48 hours for each response. I got 3 different answers. The first was "oh the holiday sale, we're backed up." The second was "Oh an item is backordered but will ship out soon." And the last, "oh it's in transit but due to our policy we'll just refund you." RIDICULOUS! I never received a shipping confirmation or code, and my order was basically cancelled without confirming with me first. Please don't waste your time or money, save yourself the headache.
Great S.
Similarly to Helen who reviewed 12/30/24, I feel lucky to have gotten my Christmas shopping wrapped up earlier in December, and not involving the desperation factor of waiting, and counting down. With regards to the shipping woes expressed in 1-star/ 2-star reviews, one can address the issue in two different parts. The first is that I acknowledge the true fact that checkout only offers 1 option for shipping to me USPS ground economy. I presume the purpose for the simple, widely panned postal service method is to keep costs down for the company, and - consequently - its customer. The second part is that by offering the slower shipping method, only, the company broadcasts a tacit admission that they aren't even playing the expedited-delivery game. Such a tactic may seem cowardly, but why get all sentimental when we are talking about planes, trains and automobiles, and the limits of these cargo vehicles when faced with the insuperable demands from online holiday shoppers (especially those who aren't two weeks ahead in their action plans). Our parcel delivery infrastructure can process a lot, but it cannot barge willy-nilly across swaths of the country with packages that need processing on either side of the great divide. The guarantee that I receive via working with 32 Degrees, is that I will receive a competitively-priced, high-quality set of briefs, polos, sweaters or slippers faster than most companies of 32 Degrees. The joy is of saving a buck, and pleasing someone else - whether on 25 Dec. or on another day - is fulfilling and as long as this dynamic is in place, I will go to the well time and again.
Helen
I have ordered a variety of clothing from 32 Degrees, and absolutely love everything I have ordered. The fabric is incredibly soft, and the sizes are true to the chart. Unlike some who have reported here, I have not had any issues with delivery, but I have not ordered anything with a tight deadline. I will continue to order from them, as their clothing is extremely versatile, stylish, and comfortable.
Tony C.
No customer service whatsoever. I made a purchase back on 12/14 and still have not seen the merchandise and today is the 29th. This is absolutely unacceptable, and no one should be treated like this. Thay have no problem taking your payment as soon as the order is made, but they ship it at their leisure. Companys like this do not need to exist.
Billy H.
Still waiting on order - (update package arrived ). Each part of their shipping blames the other and has no answers, it is equal parts UPS, Mail Innovations, USPS and 32 Degrees. The shipping is very frustrating as no one really answers you. If you ignore shipping and just wait until whenever it comes -- I guess that would be the way to go
dsmith
Edit: After looking at other reviews, it appears most of the negative reviews are because of Christmas time shipping, which fair enough I suppose, but just about every company struggled with that this year. My items were not "last minute gifts" so I did not experience this issue and my review is entirely aimed towards the product quality and shopping experience. So far, I've gotten three relatively big orders through these guys and everything has been fantastic, they've even thrown in free stuff one time. I don't understand the poor reviews. I'm not sure if it has to deal with shipping or what but I've had zero problems with 32 degrees clothing and the clothing itself has been some of my favorite clothing I've ever worn. As a man who doesn't care about name brand clothing and just wants good quality clothing for the price, these guys haven't let me down and are honestly #1 for me so far (I have another big order coming right now so who knows, this might change) but I don't plan on this changing. It's literally like $4 t shirts, $9 hoodies, $10-20 pants, I'm not understanding how you can feel ripped off unless the quality is bad, which it isn't...? If you're buying T-Shirts for $4 I'm not entirely sure what you were expecting or how in anyway you were let down... just not making sense to me so it has to be problems with shipping, missing items, or something which in that case, fair enough. The only thing I could think of off the top of my head is that maybe the women's clothing is different or the women buying them were expecting more for the couple of bucks they spent...? I'm not sure but I'm a man in my early 30s and this place is perfect for my demographic (a man who just wants comfortable, well made, affordable clothing and not concerned with brand names) in my honest opinion. So yeah, if you're at least somewhat similar in mindset as myself when it comes to clothing, I can't recommend these guys enough. Ignore the other reviews and see for yourself, it's so cheap you have nothing to lose and now my closet is way more stocked than before! Btw if you're a guy, you HAVE try their "sweatpants" jeans, they are awesome, lol.