Kristin T.
do not buy from 32 degrees! Would not exchange or Refund
Your suggestion that I should have reviewed the sizing guide is insulting and blatantly ignores the facts. I did consult your guide, and based on YOUR WEBSITE (screenshot attached), your men’s size small is listed as a 7–8, which, by standard sizing rules, translates to a women’s 9–10. You failed to list this information clearly, yet you somehow place the blame on your customers. How is it my fault if YOUR website fails to provide accurate sizing information? Your condescending tone and refusal to resolve this issue demonstrate a complete lack of accountability and disregard for your customers. Instead of resolving this easily, you’ve ensured I’ll take every opportunity to make others aware of your rigid policies and dismissive approach. This situation could have been avoided entirely if your business prioritized customer satisfaction over rigid, unreasonable policies. I strongly urge you to reevaluate how you handle exchanges and how you communicate with your customers.

