25home Furniture Reviews | Read Customer Reviews of 25home.com

25home FurnitureReviews of 25home.com

4.0627 reviews
Furniture Stores
5521 Schaefer Ave, Chino, California

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25home Furniture

About 25home Furniture

25Home is a furniture company that aims to revolutionise the industry by offering high-quality, modern, and minimalist designs at radically affordable prices. We are led by a team of Nordic designers and deliver premium on-trend furniture and accessories with a focus on modern and Scandinavian style.Our headquarters are located in Los Angeles, where our dedicated team works passionately to create products that inspire you to live the good life. What sets 25Home apart is our unique direct-from-manufacturer model. We believe that furniture should be accessible and affordable for everyone, which is why 25Home was founded. We offer a one-year guarantee on every product we create, ensuring your satisfaction and peace of mind.Join us on our journey as we redefine the furniture landscape, making high-quality and well-designed pieces accessible to all. Experience the 25Home difference and make your living spaces more stylish with our premium furniture and accessories.

25home Furniture (25home.com) has 627 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: 25home.com
Website: 25home.com
Category: Furniture Stores
Location: Chino, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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25home Furniture reviews

627 approved reviews, newest moderated first

Erin M.
Mar 18, 2024
Nice sofa. No instructions
We love the sofa but I would recommend the white glove because there are no instructions for assembly and the holes do not match up. It was a nightmare to assemble just a few legs.
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Kellie E.
Mar 14, 2024
Everything was really good
Everything was really good. The sofa looks great and quality of workmanship appears good. When I ordered the sofa it took almost 2 months before I recieved it. I was prepared for this and luckily ordered it with this timing in mind.
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Sarah
Mar 13, 2024
They sent the wrong piece to a 2-piece…
They sent the wrong piece to a 2-piece sectional three times! Customer service does not make it right. At this point, i am not going to have them pick up and deliver again. Now I have a couch that is about a foot too small, which makes a big differencein my specific space. My coffee table looks ridiculous with it. It would be nice if they would credit me a couple hundred dollars for this ongoing mistake that they never made right. I am completely frustrated. Would not recommend this company to anyone.
Response from 25home FurnitureMar 19, 2024
We are truly sorry to hear about the frustrating experience you have. We understand your disappointment and the inconvenience caused by this issue. Unfortunately, without the order number or specific details, it is difficult for us to identify your particular case and take appropriate action. If you could please reach out to us again with your order information, we would be more than happy to investigate the matter thoroughly and work towards a resolution that addresses your concerns. We strive to provide exceptional customer service. We value your feedback as it helps us identify areas for improvement and better serve our customers in the future. Please feel free to contact us again with the relevant order details, and we will do our utmost to make this right for you. Your satisfaction is our top priority. We look forward to the opportunity to address this issue properly.
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Brooke K.
Mar 12, 2024
The couch cushions are not as they have…
The couch cushions are not as they have been described. There is no support in them. The “Hassle free” returns is false advertisement. The only good rating I will give, is for the customer service person that has responded to my emails.
Response from 25home FurnitureApr 2, 2024
We sincerely apologize for the inconvenience you've experienced. Your feedback is incredibly valuable to us, and we're committed to addressing this issue promptly. Regarding our returns policy, we apologize if it didn't meet your expectations. We'll review our processes to ensure clarity and effectiveness moving forward. Thank you for recognizing the efforts of our customer service representative. We'll continue striving to provide excellent service in all aspects of your experience. Please reach out to us directly if there's anything further we can do to assist you.
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Patti U.
Mar 10, 2024
Not as pictured!
Unfortunately the item we bought was not the color as pictured on the site. And it took a month longer to get the item than when it said we would. We did appreciate your customer service who stayed in touch but just aren’t happy with the item.
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JIM K.
Mar 9, 2024
Bed was 1 month late and tan leather is…
Bed was 1 month late and tan leather is more orange than tan .. well built bed , very solid ..
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amber R.
Mar 8, 2024
Quick shipping and delivery
Quick shipping and delivery. We almost bought a different couch from another website same couch but different shipping times. This company is superior and they have so many different colors and materials for the covers
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Chiara Annelle F.
Mar 7, 2024
Customer service was very fast to…
Customer service was very fast to respond back! Couch is beautiful.
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