247driveReviews of 247drive.org

Response from 247driveNov 6, 2019

Thank you for your review and sharing your thoughts, Harriet! We are sorry to hear you had an underwhelming experience with our course. To address your concern about our site not being user friendly, we would like to share with you that our site was built from the ground-up to provide exceptional student identity safety and a user-friendly interface. The test sites we partner with provide a service, just as we do. They are not employees of 247drive; thus, the employees' training is limited to the step-by-step instructions they are provided for our site. We hope you do not judge our company based on your experience. We strive to do one thing: create a learning and testing environment that exceeds your expectations and helps you learn our material effectively. Feel free to reach out to us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveNov 5, 2019

Thank you for your review and sharing your thoughts, Jackie! We are sorry to hear you had an underwhelming experience with our course. We recognize that service interruptions can happen; no system is immune from such issues. Virginia DMV regulations require all students enrolled in an online driver improvement course to complete a minimum of 8 hours in the course and to successfully pass a final exam in order receive credit for the driver improvement course. So, while you may have completed the course in less than 8 hours, the DMV still requires you to meet the minimum requirements to take the final exam. The test sites we partner with provide a service, just as we do. They are not employees of 247drive; thus, you could not expect to have their employees sign your certificate of completion. We do clearly indicate that certificates of completion with original instructor signatures are mailed from our office and will take a short while to get to you. We do pride ourselves on providing exceptional customer service, and we are sad to hear that you did not take advantage of reaching out to us to help resolve issues you encountered. We hope you do not judge our company based on your experience. We strive to do one thing: create a learning and testing environment that exceeds your expectations and helps you learn our material effectively. Feel free to reach out to us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveNov 5, 2019

Thank you for your awesome review, Christian! We are very appreciative of your positive feedback and are happy that you found our course easy to use and understand.

Response from 247driveOct 26, 2019

Thank you for your review and sharing your thoughts, Justin! We are sorry to hear of your frustration with our course. Our webmaster has been alerted to the issue and is working on resolving the matter. We hope you do not judge our company (or all of our vendors) based on this one experience. We strive to do one thing: create a learning and testing environment that exceeds your expectations and helps you learn our material effectively. Feel free to reach out to us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveOct 22, 2019

Thank you for your awesome review, Pavel! We greatly appreciate your feedback and are happy to hear that we were able to resolve your test site issue without further delay and to you full satisfaction!

Response from 247driveOct 4, 2019

Thank you for your awesome review, LeAnne! We are very happy to hear of your easy time with the course. An audio option has been previously considered and is in development, and we hope to have it in place in short order.

Response from 247driveSep 26, 2019

Thank you for your review, JP! We greatly appreciate your review. We recognize that you encountered some technical difficulties and appreciate your feedback on the matter. Our development team is working on resolving the issue. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveSep 11, 2019

Thank you for your awesome review, Rodney! We recognize that you encountered a technical difficulty during your final exam and appreciate your feedback on the matter. Our development team is working on resolving the issue.