ML
Steve ... superb service
Steve provided a superb service and went the extra mile helping me place an order.

1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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569 approved reviews, newest moderated first
ML
Steve provided a superb service and went the extra mile helping me place an order.
Nancy L.
The woman that I spoke to was very knowledgeable and so helpful in helping me place my order. I usually order online, but it would not go through because that mg was out. We worked it out so our fur baby is going to get his meds.
Kaaren J.
Steve, my customer services rep today was great and found me a coupon that made my Racie's Vetmedin more affordable for me as a senior on a fixed income. All the reps I've ever ordered with have been personable and very professional.
ANA C.
Excellent and pleasant service
James V.
Friendly and prfessioal service
Denise
The person on the phone was friendly. Knew her job to help with my order. Did it all in a timely manner. I called cuz I can't function your website
Rhonda M.
Thank you for helping us order chewable instead of a pill form of Apoquel.
Wisp
Customer service sucks. They skim over your email and don't address your needs, and you can tell that they are using overseas agents. Which isn't always bad, but it is when they don't even try to address your issue. I tried calling and was in queue for 30 minutes, and the live chat had nobody to connect to either. Overall not impressed and would not use their services again.
Response from PetMedsJun 25, 2025
Hello, Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience. This is not the standard we strive to uphold, and your comments have been shared with our leadership team so we can take the appropriate steps to improve. We understand your frustration, and would like to address your concerns and investigate the matter immediately. We'd love the opportunity to look into this further and see how we can make things right. We requested more information so that a member of our team can contact you for assistance. If there’s anything we can do to improve your experience or clarify any concerns, please don’t hesitate to reach out directly. We appreciate the opportunity to serve you. Sincerely, The PetMeds Team