Dana G.
Lifelong fan
I have a super strong Rx. 1-800 contacts consistently has the most affordable boxes of my Rx and I’ve never seen faster shipping. I plan on being a lifelong customer, their customer service is friendly and on point.

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,347 approved reviews, newest moderated first
Dana G.
I have a super strong Rx. 1-800 contacts consistently has the most affordable boxes of my Rx and I’ve never seen faster shipping. I plan on being a lifelong customer, their customer service is friendly and on point.
James
This is a crap company don't waste your time nor your money. Don't bother calling trying to speak with someone they don't care oh and if you want a refund 10 days. Just complete garbage of a company!
Response from 1-800 ContactsJul 27, 2022
Hi James, Thank you for taking the time to leave us a review. We're terribly sorry for the experience you had with our services. We do our absolute best to meet the expectations of our customers but unfortunately, that doesn't always happen. We did want to point out that refunds can take anywhere from 3 to 10 business days to process. That is not a policy we instated, rather it's a practical timeline as some banking institutions may take longer to process refunds. We immediately process refunds on our end then it's up to the bank to accept and return the funds to your account. If we could bypass that system and immediately refund you, we would, but that is outside of our capabilities. With that in mind, we'd love to see if we can fix your situation and find a solution you're happy with. We have live agents available 24/7 at 1-800-266-8228 or online at www.1800contacts.com/contact-us.
Don J.
I had purchased from 1800Contacts in the past but have been buying from EzContacts since 2016. Not that I have any loyalty to them, they have simply come up with best price time and time again. Usually with no haggling. That doesn’t mean I don’t look for the best price every time I need to place an order. I do. That's when I saw an excellent price on my lenses pop up on my google search. 1800Contacts - $63.95 for a 24 Pack of Acuvue Oasys. I had already had them for in my EzContact Shopping Cart for $69.95 per box. But hey.. Looks like I'll be giving 1800Contacts a try again. Note to retailers: I will switch my allegiance for a $6.00 a box savings in a heartbeat. Unfortunately when I clicked the link the price mysteriously changed to $101 per box? I double checked with a salesperson via chat and they informed me. "That price" was for "new customers only" But… Since I hadn't ordered in a long time they could offer it to me. “Great,” I said. "Call me back on the 20th and I will take them for sure" To 1800Contacts credit they did call me back on the 21st. Unfortunately.. That is when the deal derailed badly. “Absolutely I want to buy them," I said, "But I need to verify the price first." The promised price had been 2 boxes @ $63.99 for a total of $127.98. He comes back on the line and says the price is $251 for 2 boxes. Almost twice as much as the promised price! "What?" I laughed. “That’s not even close. I already have them in my cart at EzContacts for $69.99." “Well wait,” he said. “We will beat anyones price by $1.00 a box. I just need to verify the price.” Note to retailers. I will not switch my allegiance for a couple bucks... So at this point, this conversation was essentially over. But he came back and informed me the best price they could verify was $99.95 a box. So they could offer me them at "$98.95 per box" Did he think I was lying... End of discussion. Minutes later I was completing my order with EzContacts.com. I had shipping confirmation in less time than it took to write this review...
Shay A.
I have been using 1-800 Contacts for years. They have always been reliable and I always receive my contacts pretty fast. I love that I can take a vision exam right on their site (ExpressExam)!
Chanel D.
The customer service is superb and my contacts are always delivered so quickly. They also have the best prices. I always purchase my contacts from 1-800 contacts.
•Åvrïl•
Found the same contact lenses for a lot less money somewhere else !
Response from 1-800 ContactsAug 3, 2022
Hi Avril, Thanks for taking the time to leave us a review. We're terribly sorry for the negative experience you had, we do our absolute best to make our policies surrounding price matching as transparent as possible. With that in mind, we do offer our lowest price guarantee which enables our customers to price match any US retailer. All of our agents are able to set that up and we are available 24/7 to do so. If you have any further questions, or would like to setup a price match, contact us anytime at 1-800-266-8228 or online at www.1800contacts.com/contact-us.
Angel N.
1-800 Contacts is so easy and convenient for all of my contact needs. I definitely recommend 1-800 Contacts.
kevin A.
Great experience with good customer support. I feel confident that no matter where I get a prescription (online, or in person) that I’ll be able to find the right contacts