1800battery.comReviews of 1800battery.com

It all started when I entered my license plate on the website. They found the perfect battery for my car. I didn’t have to guess, and wonder if it was gonna fit. They came out to my work, which was super convenient and installed the battery. The technician was great. So grateful for this company.

I called and had a slot from 3pm - 5pm, they said they were on their way, they never showed up and I couldn't get in contact with them - their website said they were closed. AND they still charged me the full amount for doing absolutely nothing. Trying to get a refund now - let's see if this is a scam or not.

I’m having to leave this review in hopes that the experience can be improved for the future. My battery in my dad’s car is dead. I’m in town to tie up loose ends following the death of my father. I desperately need to use the car to make it to important appointments. I purchased a battery and set an appointment for 9-11AM in hopes I could fulfill my obligations for the day. 11am came and went, then 12, then 1pm. They were never able to dispatch someone to help me after I paid $425. My finances are minimal these days so this was an incredible burden for not receiving service. When it got to be near 2pm I cancelled my purchase, however, I’m still out $425 until my refund hits my account. To make matters worse, I suffered a medical emergency that night and without a car, I ended up having to call 911 with no health insurance. I assumed the incredible cost of the ambulance because I didn’t have my vehicle ready. I’m so sad because the overwhelming cost of putting faith into this repair, ultimately sunk me into further debt. I’m sorry to have to share this but do hope this review makes it to the right hands to improve experiences for future customers. Thank you.

Customer Service was excellent and very helpful in answering questions. The delivery and installation service of the truck battery was quick, easy, and very helpful to the situation we were in. I would totally use this company, again, if needed.

Everything went smooth, it was simple to find what I needed and checkout without any hassle or issues.

Placed order - waited 8 hours for them to ‘locate a technician’. Big waste of time - don’t recommend

My battery replacement was set 8am-10 am. No one showed up or informed me of any status change even after 10am. The online chat is a joke. I tried to register and log in-it always gave me error.

The customer service, professionalism, and the price. I called other companies and the best price was with 1800 battery