1800battery.comReviews of 1800battery.com

I ordered the battery at noon and it was delivered and installed by 6 pm the same day. Kyle was very polite and had it changed out in no time. Great experience.

First of all communicating a proper time would be nice. I work in a field where things can be late but I don’t tell customers 3 different times and keep pushing it back because they don’t end up happy. Secondly why would someone be sent to fix my battery when they can’t even figure out if the issue is my battery? It was a blown fuse and I was told my battery was having issues… yea the new battery had the same issue but I wasn’t told that. Wasted 6 hours and 300 then had to spend more to actually fix it. My tow truck driver could even tell me the battery wasn’t the issue but you tech said otherwise.

Tech team turned up as scheduled with a battery different than the one pictured and ordered expecting I accept on faith that the delivered battery was better. I did not argue the issue and accepted alternate battery. Tech team worked very diligently to tighten a faulty battery terminal connector, but ultimately failed. I have no knowledge as to how the clamp was damaged in the first place.

Response time was slower than i expected-3 days without my car!

Service was great. The person I talked to on the phone to reschedule from Thursday to Friday was very helpful and fulfilled my request. Mazzikin Harper was excellent. She arrived removed and replaced the battery in under 15 minutes. She was great.

I really appreciated the convenience that 1-800-CAR-BATTERY offers—having a car battery delivered and installed at your home, workplace, or wherever you are is a great idea that can save time and money. However, my recent experience left a lot to be desired. The technician arrived nearly five hours later than the scheduled time, which caused significant disruption to our day. Even more concerning was that the tech who arrived was clearly unwell. He disclosed that he has diabetes, was visibly sweating profusely, and mentioned that he normally doesn’t work summer hours. Out of genuine concern for his health, we had to ask him to stop mid-installation so he wouldn’t faint. While the batteries were eventually installed correctly and everything is working fine now, the long delay and the condition of the technician were both unacceptable. I hope this company does a better job of supporting their workers and being more accurate with their scheduling in the future.

Their website was easy to use and it was super fast to get the new battery and have it installed. The technician arrived per the commitment received at the time of purchase and it was even possible to track her whereabouts from the link in the text message sent to me. That made it possible for me to do other things without waiting by the front door for a person to show up.

So easy and fast to schedule online under a safe and secure website. I was skeptical because you have to pay in advance, but the reviews were pretty good, so I went for it. And completely agree with other customers, the service is unique, they text you every step of the process. The technician assigned to my order in Port Charlotte, FL, was Jeff Walker. He was outstanding, first check the older battery, and the conditions of it around, and let us know why it’s dead, and if the circumstances were different he will advise on a different solution. Then he took the old battery out and cleaned around. He installed the new one and tried it out, turned it off and let us drive to test the battery. Cleaned everything again and even asked us to test the car again. Everything went smooth and easy. Very fast too.