1800battery.comReviews of 1800battery.com

They will not honor the warranty if the battery is used. What? Like, isn't that the point of a warranty? They claim the warranty is also voided by removing it, if you use a 3rd party. Well, when your car breaks down by the side of the road, you may not have a lot of options here. So, yeah, kind of convenient for them. I bought a battery with a 3 year warranty, and it lasted not much longer than a year before it died and suddenly left me stranded. Had to call a tow truck and then have the battery replaced. The customer service was very brief and then unresponsive after I explained my circumstances, telling me I was at fault for voiding the warranty by having a 3rd party replace the battery. Overall, I'd say this is a business that is not interested in standing by the one product they sell. Sketchy at best.

Battery that was installed in my car from those people was a bad one!!!!!! From another mechanic, I found out that the 800-batteries mechanic damaged one of the parts of my car while replacing the battery.

Went online and scheduled 1800battery.com to replace my car battery. I can recommend them highly. Wonderful people, fast response, very easy to schedule, good products, and an excellent job.

I had a car battery installed at my home in Jan'24 by this company at a cost of $378. Then, in June'24, the auto for which this baterry was installed, died. The AAA rep said the battery cables were loose. I then had to spend a good portion of a work day dealing with this, because, the auto's diagnostics had to be reset by a mechanic, at a cost of $163. I recently spoke with 800Battery regarding this issue, and, they have refused to reimburse me the $163. Their position is that "anything could have happened in the 6 months to cause this", wow, I am very surpised at this and will not give future business to this company.

Doesn't stand by their products I had 1-800-battery replace a dead battery in my car on July 23, 2023, It drove fine until I had to go out of town to work Oct 31st. I returned after Christmas and found the battery dead. I called them and they sent a technician who tested the battery and replaced it. That call cost me $50. It drove fine until I went out of town again on April 10. Fast forward to June 10 when I returned home from work and again found a dead battery. I called again and was told they only come out once on the warranty. It hasn't even been a year and I am out nearly $500. My advice, use a local company that will stand behind their products. Every other battery I've ever bought had at least a 3-year warranty. The convenience of using them has not been worth it.

I wish I had never ever called 1800BATTERY. The technician ( who was very nice ) installed the battery but my car still wouldn't start. He said he would talk to his boss to see what he wanted to do. His boss told me, it's your alternator. I then paid even more money to have a good reputable certified mechanic come to check my car. Battery and Alternator tested great. He then checked the battery again and found the terminals weren't tightened up on the battery to make a connection. He got a 🪛 screwdriver, tightened up the cables, tried the car and it started right up. I may be wrong but feel 1800BATTERY was trying to take advantage of a woman and senior. I plan on taking them to small claims court WITH the mechanic who took a few minutes to tighten the cables. If only I had taken the time to read these reviews, I wouldn't be out of a ton of money someone on SS can't afford.

Battery only lasted a year. They said they would come test it and if bad replace it for 50 dollars and if it wasnt bad they would charge me 99 dollars. Why would I trust them to replace anything?

Worst customer service I ever experienced. Have called or texted over 50 times. I had two batteries installed and both were dead. I finally took it to the dealer and it is fine now. Refund? Forget about it!!!! I would definitely not recommend this company.