1800battery.comReviews of 1800battery.com

Absolutely horrific experience. Everything that could go wrong did. I paid in full and provided all my info. Was told 2pm tech would arrive. 3:30 came and I texted to ask where tech was. I received a text back saying time was then moved to 4-6pm. At 6 pm I texted yet again and asked where the tech was. I received a text message that said “been delayed eta another 45 minutes” Well at 45 minutes I wrote yet again asking where the tech was. This time no response. About 7pm no response no tech nothing. I canceled the order. At about 7:15 the tech finally showed up. He was bitter and angry and yelled at me and argued with me. It was my fault!? Plain nasty towards me. He did not look at all like he was with any company. His car was literally a wreck and dented and damaged and had multiple paper temporary plates on the car. His disgust was beyond obvious. This is the way a customer is treated. And a first time customer! I started doing research and that’s when I found hundreds of complaints and issues with 1-800 Battery. Initially I believed what was on their website which was all positive. Now knowing what I know it’s obvious it was fake. State Fraud Departments and Attorney Generals should begin investigating this company. If he had shown up with any form of apology or concern for us at all we probably would have gone ahead with it. Attitude, hostility, bitterness and then being ignored. Great values for a company to have. It was our fault. The tech said “man I drove all the f’n way here from Philly” Let’s see Philly is 15 minutes away not 5 hours. The COO of this company should be fired. It felt like a scam the entire time. Buyer beware. I better see my refund of nearly $500 very soon.

My initial technician did not come in the window I selected. I called customer service an hour after my time window and they dispatched someone new who showed up an hour later. It took the technician 1 hour to switch out my battery.

Had to help tech to remove and install battery. Check engine light now displays and car door locks malfunctioning. Tech told customer service that check engine light was on before installation, which was not true. Will not recommend this company not because they may or may not have damaged my car but because of their dishonesty.

Tech did a good job and was fast however he did take our battery without asking.

Terrible, left my trunk a mess. My mechanic said he did not install the battery properly. I missed a day at work because the car didn't start again. So I'm out $300 to 1800Battery and $75 to my mechanic. I feel I am due a refund.

Everything went smoothly and I was happy with the service.

We were given a window of 8am to 10am. No one showed. At 10:30 we called dispatch (spoke to John). John promised to call driver and call back with ETA. No call. Called again and spoke with John. He was somewhat rude and said he has no control over what drivers do. The tech finally showed up around 3:00. The tech was polite and did a good job.

Quick, timely and excellent service. Brian arrived on time and quickly installed the battery ordered. He explained what I steps I should follow to get our car back up to speed. Superb service. I will recommend this company/service to our neighborhood via our community webpage and newsletter.