1800battery.comReviews of 1800battery.com

Repair guy was fantastic, made sure to check everything to make sure he wasn't replacing the battery for zero reason. Price was a little eh, but paying to tow it somewhere wasn't going to improve it much either, plus the time investment involved in my effort.

If it was not for the installer, who probably got about 5% of the money I paid you, you would get zero and a report to the BBB. The installer came out on a tough weather day and did a great job. He was also the only person in your "business" who didn't lie to me and do nothing. My appointment was for 12:30 the day after my order. Not ideal, but I took it. At 2:30 on appointment day nothing had happened so I called. You said I was next, he was just finishing up, and it would be within the hour. At 5pm not a thing had happened, so I called again. You said I was next, he was just finishing up, and it would be 30-35 minutes. I asked if he was definitely coming, and you said yes, 1000 percent. Of course, that was another lie. I later learned that there wasn't even a dispatch until my 5pm call, at which point the ice storm has started. No ice before that, so if you did what you were hired to do weather would not have been a factor. I called again and you stopped answering the phone, or maybe 10 minutes on hold wasn't long enough. I called again the morning of the 14th, and was told I was next--must be part of the lies you train them to tell --and then the installer called me and said about 30-60 minutes. You sent an email saying 4 hours. The tracking on the email said 2 hours. He actually showed up in about an hour as he had said, but nobody else in your company knows what they're doing. I got nothing but lies and BS. You probably couldn't care less since you got paid, but your company is HORRIBLE. You lie like some people breathe, and did not even dispatch the guy until 4 hours AFTER my scheduled appointment. I doubt you'll even read this, since you obviously care not at all about customer service, but I feel better telling a bunch of liars the truth. Stephen Alloy

Horrible service, lies about time windows & then dares to charge you service fee of $99 when u cancel cause u already get a 2 hr window & he (tech) still wasn't even in our area 2 HOURS AFTER window frame & was going to be there at least an hr or longer till he gets to our location past the already 2 hr window frame tech had. The $99 charge they said they would still have to charge me cause I canceled it due to needing them there in time frame they gave cause we were out of town & had to leave bk to Clearwater. But even that's a lie too cause I was charged $125. Don't use this company at all! This company are cheaters & don't fix their mistakes, they lie, & then even charge you more for NO SERVICE PROVIDED BY THEM. I'll be reaching out to BBB immediately! Shame on you 1800 battery!!! Shame. Also brain tumor patient who had to get bk for an appt that I now missed due to all this nonsense. And u get 0 stars!!!

Amazing experience with this company. They were in my house in no time, and my car was ready to go in less than 10 minutes!

Very happy with this service. My tech Kristopher Clay was knowledgeable and friendly. Our cars battery is located in such an awkward place which makes zero sense to me. Kris got it done and also saw my air filter wasn’t set in correctly and help me out with that. Excellent service, comfortable price and best if all I didn’t have to do anything. #winning

Was able to schedule an appointment quickly. Tech showed up as scheduled and explained what he was doing. Service was quick and he treated my vehicle with respect. Now I need a receipt for the service.

Excellent service

Prompt, professional, and polite