10 Second RacingReviews of 10secondracing.com

Response from 10 Second RacingApr 5, 2025

Hello IHAB, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are sorry to hear it was less than optimal. I noticed you did not provide an order number or additional information regarding your feedback. Could you clarify why you would 'not recommended at all'? I also noticed your location is based in Lebanon. 10 Second Racing does not provide shipping to Lebanon. Could you confirm you have the correct store for your review Ihab? Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingApr 4, 2025

Hi Richard, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are sorry to hear it was less than optimal. I reviewed your provided order number and confirmed you had received a 10% discount on your long tube headers ordered. Our cost on the brand selected is normally 20% off MSRP. We essentially split our discount in half with you so you could make a few points off your customer. If you were looking for a larger discount off this brand, you were welcome to contact the manufacturer directly to apply for a wholesale account. I imagine you purchased from us because the manufacturer denied your request due to the size of your shop. Your wholesale discount code on our website will be deactivated today. You are welcome to update your feedback to keep the wholesale account active. Thanks Rich. Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingApr 4, 2025

Hi Shawn, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are happy to hear you enjoyed your interactions with the service team. I apologize for the shipping delay for your radiator as our manufacturing partners do not move as quickly as we do. Please feel welcome to stay in touch with us in the future for products or tech related inquiries. Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingMar 28, 2025

Hi Edgar, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are happy to hear you enjoyed your interactions with our team. Please feel welcome to stay in touch for the future, we are happy to help. Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingMar 28, 2025

Hi Billy, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are happy to hear you enjoyed the many product options we have available for your vehicle. Please feel welcome to stay in touch for the future, we are happy to help. Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingMar 28, 2025

Hi Larry, thanks for taking the time to leave feedback of your experience with 10 Second Racing. We are happy to hear you enjoyed your item. Please feel welcome to stay in touch for the future, we are happy to help. Dan, Service Manager, 10 Second Racing 🏁

Response from 10 Second RacingMar 8, 2025

Hi Jiadong, thanks for the provided order number. You did not receive your exhaust mid-pipes because you filed a chargeback as they were in transit. I personally called UPS to redirect the package back to our facility. You are fortunate we were able to redirect the package, because if it delivered, I would be filing a consumer theft complaint with your local police department. You are no longer welcome to submit new orders through our website with your name or address attached. Best of luck committing fraud elsewhere Jiadong. Dan, Service Manager, 10 Second Racing

Response from 10 Second RacingFeb 9, 2025

Hello, thank you for taking the time to leave feedback of your experience with 10 Second Racing. We are happy to hear you received your ignition coils in a timely manner. 10 Second Racing ships to Australia daily and does its best to ensure packages arrive in new condition. Please feel welcome to stay in touch with us for the future, we are happy to help! Dan, Service Manager, 10 Second Racing 🏁