10 FederalReviews of 10federalstorage.com

The process to begin renting a storage unit and have immediate move in was seamless and super easy! From the time I got to the website to the time I was approved and able to begin moving in only took about 15 minutes online! When we arrived, it was easy to access and begin loading our belongings into the unit. The buildings are well kept up with and all facilities were very clean!

Check in process was fairly easy, you are dealing with a customer service center, not anyone on site. We actually never talked to / saw anyone on site. We kept an enclosed trailer there for around 7 months. In mid-December, it was there but 3 weeks later someone had stolen it. The trailer was heavily padlocked so someone would have had to taken the time to cut through the locks. We spoke with another renter who was often there and he said the back gates had been open for weeks. We attempted to contact the site owners via phone and email with no luck. Would not recommend the Winston Salem Indiana road facility nor any of the other Fed Storage facilities in case lack of security is a common practice.

NEW I rent a storage unit here that was processed on line for 155.00. Did not realize this was an introductory rate that increased in December to 199.00. I could not believe this and contacted the facility to see if they could do anything. Since I had just move in they did allow me to pay the 155.00 for the month of December. I was told that the manager should have gone over the lease and explained that I could have locked in the initial rate for one month to a year and because it had already been processed for 2022 that their was nothing they could do. I would have gladly locked in and paid up front for 6 months to a year at the initial rate. The manager that processed my lease is no longer there of course so no way to get an explanation from him. Just got everything in during the month of December and now have to figure out how to move things out again. I should have been given a chance to lock the initial rate in. A good paying customer taken advantage of after everything is moved in.

I haven't actually met anyone who works there yet but the process is very simple .

It’s a very easy process to get started with the purchasing process of the units. Simple and easy while typing on a giant table style screen. After getting into my unit, it was very clean and the accommodation of a light and a power outlet in the unit are a great plus! I’m very happy with this rental and look forward to doing more business with this location.

It was fast, easy to reserve a unit. Even easier to move in. I had a leak issue with first unit but was resolved within 20 minutes of calling. And moved into another unit closeby 🙂 I am super impressed with the quality of the service.

Convenient . Easy access 24/7

Easy online rentals and super clean location!