10 Federal10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Moving & Storage · Raleigh, North Carolina
Excellent
Moving & Storage · Charlotte, North Carolina
Excellent
Moving & Storage · Apex, North Carolina
Great
Moving & Storage · Raleigh, North Carolina
New
592 approved reviews, newest moderated first
Diane G.
Excellent service, great rates and fantastic facility! I have no worries about leaving my belongings in Admiral’s care.
Response from 10 FederalMar 10, 2022
Hi Diane Thank you for your 5-Star review! We're happy to hear your experience has been so great. Please do not hesitate to reach out should you need anything moving forward. -Management
Carol L.
Got a 30 day notice to get RV out since they decided to build storage units on RV sites. Now several renters are scrambling because of the short notice. Bad business practice. I forget to mention how our RV's paint was ruined when 10Federal decided to paint the storage units and put plastic over the RV with painter's tape, which didn't fully come off and when it did, left glue marks and striped the decals. We were never notified that they were going to do this - just came by and saw the RV covered - no explanation.
Response from 10 FederalMar 2, 2022
Hello Carol, Thank you for your review. We are aware and apologize for the inconvenience this may cause, but we are required by your lease agreement to give a 30 day notice. We are still available for your storage needs if that need arises. Thank you for your business. Management
Darryl
Was quick and easy!
Response from 10 FederalMar 2, 2022
Hi Darryl, Thank you for your 5-Star review! We're happy to hear your experience has been so great. Please do not hesitate to reach out should you need anything moving forward. -Management
Kenneth R.
Clean facility with drive up access.
Response from 10 FederalMar 2, 2022
Hello Kenneth, Thank you for your 5-Star review! We're happy to hear your experience has been so great. Please do not hesitate to reach out should you need anything moving forward. -Management
Bruce B.
Everything went smoothly except my gate code would not work. Went in and out three different times and had to call your customer service every time.
Response from 10 FederalFeb 28, 2022
Bruce, Thank you for your 4-star review. We will look into the trouble that you had with your gate code. Please don't hesitate to contact us in the future if you need assistance. Thank you, 10 Federal Management
Mary Y.
Reserved a 10 x 10 unit. Went to fill said unit and found someone else's stuff in the unit. They gave me a 5 x 10 that won't hold everything I need to store. The code to open the gate didn't work properly so I was stuck in the lot in a moving truck for over an hour. Yeah, not happy and not happening.
Response from 10 FederalFeb 28, 2022
Hi Mary, Thank you for taking the time to leave your feedback. I apologize for the inconvenience in finding the unit you'd rented full of someone else's belongings. In reviewing the account and the notes our agent left, I see they were able to assist you with your move out and a refund. If you are still in need of storage, our sister property at 1804 E Park Ave has lots of units available at competitive rates, in a wide mix of unit sizes, and they're currently offering a promotion of your first full month of rent free! Please reach out to our customer support division with further questions. - 10 Federal Management
Georgia P.
Very helpful and patience
Response from 10 FederalFeb 24, 2022
Hi Georgia, Thanks for the 5-Star review! - 10 Federal Management
gerald F.
I'm very pleased with the ease of accessibility, the cleanliness of the facility and the controlled climate. The kiosk to sign up wasn't the easiest for me to navigate. The maintenance girl came and was a tremendous help. Thanks.
Response from 10 FederalMar 2, 2022
Hi Gerald, Thank you for taking the time to leave your feedback. We appreciate input from our customers, and we appreciate the 5-Star review! - 10 Federal Management