1 800-balloonsReviews of 1-800-balloons.com

It never occurred to me to read reviews regarding this site. Balloons were never delivered on 10/23/22. I contacted customer service via email on 10/25/22 and received a reply the next day. They replied that they would investigate. They replied again this morning, 10/27/22. Customer Service informed me that their "affiliate did not let us know why they were unable to deliver this bouquet", "but did confirm it was not delivered". I want to PASS ON THE WORD NEVER TO ORDER FROM HERE as they are NOT RELIABLE!!!!! I would give this NO STARS, but you have to at least choose one star in order to write your EXPERIENCE!

Unfortunately I too did not read the reviews. The recipient never received their order. After chasing for a week (letting them know I was contacting the fraud division of my bank) to see what happened, the rep did send me a photo of the balloons...left outside on the stairs. Not tied down to anything, no notification that it had been delivered. My parents were home all day. I asked for the name of the company that delivered the balloons so I could leave them a review as well. Still waiting. $90 to celebrate the end of my da's radiation, and I am so disappointed

I ordered balloons on 9/29 to be delivered 9/30. The recipient didn't get them. The company told me they would contact the local vendor, but I never heard back. They sent me an email about it that had the wrong order number. I am requesting a refund.

Was pleasantly surprised when the balloons actually came after reading these reviews but they did show up and are very nice. My grandson is sick and they made him happy.

Better to buy them myself. After the fees and all, Almost $100 to send two mylar and 5 latex balloons. Latex balloons started falling a few hours after delivery. NEVER AGAIN!!!!!!

Re: latex balloons—-Good thing driver wasnt stuck in traffic …balloons stayed afloat for couple hours… Back to sending flowers!

If I could give this company 0 stars, I would. 0/10 recommend. The website boasts, "Same day balloon delivery" but somehow they can't manage to deliver my balloons on time even when ordered in advance. Not only were they not delivered on time, they were not delivered at all. Not only were they not delivered at all, I was never notified that the order had been CANCELLED until I called for an update. When I spoke to customer service, they said my order "could not be completed" and AT THAT POINT my order was cancelled and (supposedly) my refund was being issued. If I had not followed up, I never would have been notified of the service failure and they would have kept my money. Shame on you, 1-800-BALLOONS. Just to reiterate, 0/10 recommend, 0/5 stars.

I placed an order 6/16/22 @ 10:30 am for same day delivery (which I was charged extra for same day delivery). I received my order confirmation immediately. The balloon bouquet was never delivered. I called atleast 5 times throughout the day to check the status and was told they could not get in touch with the vendor they sent it to. Spent $100 and this was for a sweet 16 birthday. How incredibly disappointing. I called today and will be issued a refund. I would not recommend this company at all.