1 800-balloons is listed under Wedding & Party.
1 800-balloons (1-800-balloons.com) has 91 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Abby Marchant S.
Balloons never got delivered and customer service is a joke. I called and left three messages and never once got a call back. I got one email saying they'll be delivered the next day. Never got delivered. Reporting to the better Business Bureau and getting refunded by my cc company. Extremely angry with this company. I Believe it is a scam?
Julie P. L.
The balloons were not delivered within the time frame I had requested and confirmed with the company. Rather than it being a surprise, I had to tell my son he had a delivery coming so he would not leave the house until the balloons were delivered. The surprise was ruined and my son and family inconvenienced given they were not able to keep their dinner reservations. I could not reach anyone after hours so could not check to see if the balloons were even out for delivery. The balloons arrived ~35 minutes after the agreed-upon deadline for delivery. When I voiced my frustration to the company the next day, I was refunded the $7 delivery charge.
Dan
Our delivery was late and due to balloons having a short shelf life we didn't get to enjoy them for as long as I hoped. Paying over $110 for balloons which were delivered late and left in our bushes wasn't the experience I expected. I talked to customer service and they were not apologetic. At first they offered to refund the $8 delivery fee but upon further dialog was offered 20%. While the discount was nice, what would have gone a long way is an apology. Not once did they try and understand how their delivery failed to meet our expectations. Apologies are free and go a long way in making amends with customers.
