1 800-balloonsReviews of 1-800-balloons.com

I ordered a Smiles and Congratulations set suppose to have 3 Mylars and 3 latex and received 2 mylars and 9 latex. They were delivered on Friday afternoon at 1:50pm and by 12 midnight they were on the floor. all balloons.

Didn’t get what I ordered. I ordered “over the hill” balloon bouquet, but only received basic birthday balloon, which can be bought at any grocery store! Website indicates possible substitutions, but doesn’t say including possibly complete different worded balloons.

Do not order a balloon bouquet from this company. I am so embarrassed my recipient had to receive this piece of junk on her 40th birthday. No wonder they do not have a place for reviews on their 1-800-balloon dot com website. Yes, they "warn" you that substitutes will be used if they don't have the exact balloons in the picture on their website. I wasted $67 for a piece of trash. I should have gotten a clue when I called their customer service and got the brush off from the untrained, unprofessional representative. I didn't get the first question out of my mouth, and she was ready to give me the brush off and hang up. If this site allowed photos, I would show you what I ordered and what was received. I request monetary compensation.

I ordered balloons for a friend in the hospital, and they did get delivered. However, the order was incorrect. I ordered additional balloons that were not with the order. Disappointing, and trying to reach someone about it is proving impossible. I can't recommend this company.

If I could give them zero stars I would! Ordered Balloons for my sons Birthday. You would think that they would deliver in the morning so you can enjoy your balloons for your birthday. 4:00 in the Afternoon and still haven’t received them even after calling twice. They actually called me after all this to say that they didn’t have the balloons that I ordered and wanted to substitute with....Thinking Of You instead of the birthday balloon I ordered. We’ll see what time they get here....if they actually do get here on his birthday. WILL NEVER ORDER FROM THEM AGAIN!

Horrible experience I’ve ever had with a company. I sent balloons to my mom’s 94 birthday celebration and had I been the person receiving the order from the driver there is no way I would have accepted it. The balloons were not properly filled to have them raised. They were nothing as advertised. Furthermore, my calls are not being addressed to gain a resolution. My next move is to not have my bank honor the charge. Horrible!!!

Order balloons from them and did not get all the balloons I ordered and the were deflated when received. Got the run around with customer service giving out a bogus email address to send pictures! NEVER order from them! Poor quality for the price and horrible customer service!!!

I ordered 9 balloons. I received 5. 4 were supposed to be character balloons - only 1 was. I called customer service. Was told that the advertisement stated that what I ordered on the website may not be what is available. I understood that when I placed my order but to not get the number of balloons at the price I paid was very disappointing.