1 800-balloonsReviews of 1-800-balloons.com

I'm an out of town parent and I desperately wanted to surprise my son on his 18th birthday today.. However, I was called this afternoon that there vendor in Buckley West Virginia "Ran out of Helium" (uhhh, How is that possible if u run a business!) Anyways they thanked me for using there service & told me not to worry, That I will be refunded in 5 to 7 business days!! Gee-Whiz Thank you 1800Balloons!! Ya do GOOD business!!

I ordered a "Large" Teddy Bear and balloon bouquet to be delivered to my 10 year old grand niece yesterday. My nephew (her father) was killed in an accident over the weekend and I was trying to give her some comfort. I understand they may switch out for a different stuffed animal, but instead of a large bear, she received a puppy the size of my hand (so not large). I cannot get through on any of their lines, and no one is calling me back.

This is the 2nd time this has happened to me with this company . I order early for a same day delivery and I get a call a few hours later and the balloons CANNOT be delivered the same day. If you do not have the ability to deliver the same day THEN DONT ADVERTISE SAME DAY DELIVERY!

Ordered balloons for granddaughters birthday and they never arrived. When I called the day delivery I was told they would be delivered by 5pm AZ time. NEVER showed up. I called to get a refund was told they would find out why and NEVER followed up with that either. I will never buy from them again! WORST customer service ever!

1 hour before delivery they called and canceled So do I do now!!!! Oh wait it's not there concern!!

The balloons deflated the same day, 81 dollars wasted!! I will never buy from them again.

Two days ago, I ordered a teddy bear/balloon bouquet from 1-800-balloons.com to be delivered to Rancho Mirage. I received emails from the company telling me my order was confirmed. I thought everything was in order until mid-morning today, the day the delivery was supposed to be made, that my order can’t be fulfilled because they could not find any helium in the Palm Springs area. While I understand that shortages can happen, there is absolutely no reason why they could not have told me earlier than at 10:30 am on the day the delivery is supposed to be made. I had to scramble to arrange for a delivery from another vendor and ended up paying extra because I needed same day delivery. To add insult to injury, I am still waiting for my refund from 1-800-balloons.com. Very disappointed by this unreliable company. DO NOT USE

No call when they arbitrarily cancelled my order. I ordered 2 days ahead of the event. My grandson’s dog being put down. I ordered balloons that matched the colors of his pet and 800 balloons cancelled because they felt we were going go to release the balloons to doggy heaven. No call, embarrassed when the balloons didn’t show, closed all weekend and had to wait until Monday to get a weak apology and reason. They suck