1 800-balloonsReviews of 1-800-balloons.com

I ordered a bouquet of 6 mylar and 6 latex. The bouquet delivered was 6 mylar only. I e-mailed the company and received no reply.

The balloons were very different from those pictured on the website, and the latex balloons deflated immediately on arrival, not in a few hours as advertised. I contacted the company and did not receive a satisfactory answer.

Didn’t get what I ordered. I ordered “over the hill” balloon bouquet, but only received basic birthday balloon, which can be bought at any grocery store! Website indicates possible substitutions, but doesn’t say including possibly complete different worded balloons.

I loved the balloon bouquets on this site and wanted to send a bouquet to my five year old granddaughter for her birthday. But, before I did, I called to find out if I could request a specific time frame. I spoke with Dee who was very helpful, telling me that while she couldn't guarantee the bouquet would be delivered when I requested, she'd do whatever she could to make that happen. I placed the order, and Dee contacted the carrier about my request. The balloons were delivered exactly when I requested and, for that, I am very grateful. However, my son and daughter-in-law informed me that the latex balloons were flat five hours after delivery, and the mylar balloon was 75% inflated. SO unsatisfactory!! As pleased as I was with the customer service from Dee, considering the amount of money I spent, I will never, ever, order from 1-800 balloons again.

The balloons were not delivered within the time frame I had requested and confirmed with the company. Rather than it being a surprise, I had to tell my son he had a delivery coming so he would not leave the house until the balloons were delivered. The surprise was ruined and my son and family inconvenienced given they were not able to keep their dinner reservations. I could not reach anyone after hours so could not check to see if the balloons were even out for delivery. The balloons arrived ~35 minutes after the agreed-upon deadline for delivery. When I voiced my frustration to the company the next day, I was refunded the $7 delivery charge.