Stephanie I.
Mediocre customer service & delivery
Hesitant to purchase balloons due to numerous negative reviews. Although the overpriced balloons were eventually delivered I still don't recomend. Will try a different company next time. Overall my sister enjoyed them and was a sweet gesture. - Notified 2 days prior substitutions will be made via email. - Balloons were NOT delivered on requested delivery date (Saturday). - I contacted customer service via email and reply stated "notes said delivered and if I contacted my family member". Then received another email stating " have been trying to deliver, no one answers the phone, the address we need a building number, a more complete address." Provided information again as requested. - Balloons delivered 2 days later from original delivery date. Birthday mylar balloons with one pink latex.