zZounds.comReviews of zzounds.com

Good selection, great prices, excellent financing options, and the best customer service! No harassing you over a pack of guitar string, just genuine help when you need it. They even sent me a $50 gift card as a pick me up after a break up.

Attempted to purchase something from their website and submitted for one of their payment plans. I was excited for my payment to be low and get a decent starter guitar to learn on. I received an email shortly thereafter stating that I had a bad payment history with them (I had never ordered before so didn't get why they said this) and that they were cancelling my order. Wow okay... Then next day they bombard my PayPal account with 16 dollar charges, over ten of them, draining the account and putting it negative. As it turns out, another person in my family with a similar name ordered from them and defaulted. I didn't know at all that their account was in bad standing. But I put in my social security number and DOB, they had to have known if they had even done a basic once over of my information. They took my payment method which was supposedly "secure" and manually used it to pay a different account. I told them it wasn't me and they basically taunted me, not taking even five seconds to hear me out. Horrendous thieves. I plan to reach out to my family member, who probably should pay me back for this, but still, their customer service was so incredibly rude! Our addresses aren't even the same!

easy to order from, great customer service ,the ability to finance things with out some of the hassles of others , i would definitely recommend to others and will be making future purchase's

It won't let me give it a zero? I won't buy even a pick from this garbage co.0amy ever again. Zero customer support! Neither will the hundreds of musicians I know as a concert promotor and club owner in FL! What good is a cancel button if it's slower than the delivery process? Then blamed me. Never again! Never again! Never again! And neither will the musicians I know! I know what the zz is for now- their customer service response! I started spreading the word!

This was my first purchase in a while with Zzounds. After a setback in playing bass guitar, my urge to play again was strong and I remembered Zzound's "Play As You Pay" payment options so I took advantage of it and placed my order. With their free and fast shipping I had my music gear in 3 days on my front porch. It was an Orange brand bass combo amp. My expectations were exceeded with quality, price and expert packing of gear. With Zzounds top-notch quality of inventory I'm pumped & ready to place my next order!

Zzounds has become my first stop when shopping for gear. I've purchased guitars, effects and more from Zzounds and have never been disappointed. The fact that they allow me to choose monthly payments with no interest and no credit checks is the best. My most recent purchase was a lefty Ibanez multi-scale bass listed as open box in "very good" condition. Could've told me it was brand new and I would have believed them. I'll continue to come back to Zzounds when I'm on the hunt for something to see if they have it first. Thank you for the awesome service you provide.

The fact that these guys even have such a 12 month pay while you get the gear right away. Also, I got the product an amp like two days after I ordered it which is incredibly fast. I expected and would have been happy if it had taken seven to ten days to get to me. They are incredibly good. Thank them from me. Tim

EASE of sale ,great product .Recently purchased a picollo snare from Zzound , a Ludwig , Carl Palmer anniversary edition, and I must say it is one of the best purchases, LOVE IT!! WORTH ALL THE MONEY I PAID FOR IT.