zZounds.comReviews of zzounds.com

Just bought an amp for the first time purchasing from them. I was unsatisfied with the amp so I filed a return same day I received it. Needless to say the $100 came out of my pocket for shipping it back with no help from them. Not worth the risk purchasing from them. No wonder they have you fill out a review before you get your purchase.

There shipping is F'd up everytime!!! They advertise 2 day shipping wich us really 5 day. I just ordered $1,800 purchase and am sending it back as soon as it is delivered. I have been a customer of 11 yrs and will not buy from them again because shipping is ALWAYS A PAIN IN THE ASS.

Ordered early on Dec. 6th. Delivery promised (at time of order) on 7th for extra $2 or receive on Dec. 9th. That was OK. ZZounds email notification that order was shipped on the 6th. Good. As of 11th USPS still didn't have it so called. Double-speak from CS rep including if I had paid the extra $2 would have had it on the 9th. Have checked all tracking. USPS didn't have my order until the 12th. Received after I needed it on 14th. Item OK so 2 stars. CS stinks.

i ordered the DDJ-GRV6 from zzounds as a "opened box/minor cosmetic(blemished)" the box arrived empty with packing paper. the bottom of the box had been opened and resealed with clear packing tape. my mom watched a fedex driver take longer than usual pulling the box from the van. she watched them place the item against the garage and take a picture of it.

First of all they say there's no credit check but there is even if you have the money down if they ask for they still check your credit and the verification process is stupid! Tey told me it had to be from a bank I did that and still got canceled this site is full of s***

I have been using the pay as you play plan for 5 years and have purchased thousands of dollars worth of equipment. I have always been pretty happy with the service but today I feel like I've been scammed a little bit. I received an email letting me know my monthly payment was declined. I have never missed a payment and had over 1000.00 in the bank. I went online and made my payment manually with the same card. It was approved right away. They then also removed my payment on their end double charging me. They refuse to do anything to make it right. I would not have payed manually had I not received their email. I will never do business with them again. It's too bad because it has always been great.

Bought a turntable there and they won't back the purchase. Matt was rude too. Never shopping at this ripoff joint again.

They are real quick to fill your order and send if but if something is wrong its silence...no customer service...no quality control and total lack of everything in customer service...