suzanne
A different product arrived-very strange!
I am very suspicious of this company. I ordered on two separate occasions from the official website. It cost me around £30 each time. The reason I ordered a second time was because I thought I had ordered a fake one the first time. The order took about a month to arrive and the tub wasn’t the same as what I had ordered. In my order photo, it had zyren on it, my tub didn’t have zyren anywhere. Contacting customer services on a couple of occasions did not solve the problem. I’d never order again. Be very wary. I checked my order over and over again and it is from the official company. The customer services replied to an email saying they had an order from me back in March. That’s the order I am referring to.
Response from ZyrenOct 19, 2026
Hi Suzanne, thank you for your update, and we are sorry for the trouble you've had. Could you please tell us the website you ordered from? Other sites may look like ours but are not us. We only sell Zyren creams through our official site, www.zyrenofficial.com. Several sites have been reported for selling fake items, such as zyrenofficial.co.uk, clickcraftventures.net and products sold under the name Viareline. If you can email us the confirmation for your order, showing who sent it and the website address, at [email protected] or [email protected], we can look into it and take action. 💜



