June C.
Updates on the journey of my purchase…
Updates on the journey of my purchase was very good. The problem I had was with the actual delivery. The courier emailed and stated my parcel had been delivered but i couldn't find it. There was no photographic evidence, I was in the day it was delivered on the 21st I also have a porch. After looking around a second time I found it stuffed in some plants by the porch so it had been there 2 days. I chatted with customer service who were quick to answer and were very helpful, so my score doesn't reflect on them at all. Just the delivery otherwise it would have been a 5star
Response from ZyrenOct 23, 2026
Hi June, thank you again for your kind words about our team, and we're so glad you found your parcel. If you feel that the delivery issue has been put right, and you'd like to update your rating, we'd be grateful, but there is absolutely no obligation. We'll keep passing your feedback on to our carrier team. 💜



