Jayne
No trust in this product or company.
I’m really not sure about this cream or company. No transparency. First pots of cream (bought 2 with a special offer) had a very thin consistency but I was certain I’d bought from the official website. I’ve seen all the extensive adverts on instagram and came to read about fake products having a thin consistency. I emailed customer support about this and was given reassurance. I also questioned the fact that there are two websites - zyren official and zyren beauty. I’ve just bought again from zyren official and the cream is much thicker, completely different to my first supply. I was also disappointed to find out the product is manufactured and shipped from China. None of that is stated in adverts or website leading customers to believe the product is UK or USA based. Did I see any results? Not really no. I don’t feel I will order again.
Response from ZyrenOct 22, 2026
Hi there, we are sorry that you've had such a worrying experience, and that the first order had a different consistency from the second. Your concerns about transparency, and about two sites with similar names, are fair, and we'd like to look into them properly. Please reach out to us at [email protected] or [email protected] with your order numbers, and we will surely check this for you.