Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
Zwift (zwift.com) has 244 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
Showing 152 reviews with 1 star · Clear filters
Serj P.
Five months of following zwift training plans left me measurable and with marginal gains, real shame I wasnt educated enough to notice how bad the zwift training plans and workout are and it was amplified by the fact that zwift provides zero feedback on your training and activities
Janie M.
My hub is less than 6 months old and is making a grinding noise from inside the unit. There is no obvious, easy route to contact their customer service. There is a chat bot that will loop you back to FAQs and Forums without letting you speak to an advisor. Eventually after managing to enter a phrase in the chat bot that got me to speak to an advisor, the session timed out before I could speak to her. Avoid this product. There are better indoor trainer solutions than this cr*p. I totally regret my purchase with Zwift.
James A.
Spent £600 on a zwift hub. Tried to assemble it to learn that there's a fault with a part making it impossible to assemble. went on forums to find out that a huge number of customers have had the exact same issue. Expensive machines built using cheap parts. And a company which clearly ships out products with known faults. When I complained they sent a list of things I should try to fix the issue. Clearly it's a fault they were aware of but flogged the useless machines anyway. Avoid this company like the plague.
Hartmut W.
Rückfragen werden nicht beantwortet bzw. nicht verstanden. Egal wie man formuliert. Kontaktaufnahme funktioniert miserabel.
Nick P.
Absolutely awful. Typical of Zwift. Complete lack of response which follows on from the overall abysmal cycling programme that Zwift offers. One to stay away from
Martin
Zwift PLAY controllers don’t work, the calibration does’nt work and there is simply no customer support. Don’t buy their products.
Rene Van W.
Always problems with log in and connection Keeps asking me for my password over and over and can't get out of the loop though same password works on telephone and to log in on ZWIFT site but NOT in the app. Used ZWIFT now for over a year but I will unsubscribe.
Mark V.
Purchased a zwift hub with a 11 speed cassatte fitted & whilst doing my 1st ride today I started to find it hard to select gears half way through my ride so I stopped & noticed the cassatte was loose, it was so loose that the last few sprockets fell on the floor while taking my bike off the hub, very VERY disappointed with my 1st experience of using zwift!