Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
Zwift (zwift.com) has 244 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 152 reviews with 1 star · Clear filters
simon R.
Zwift have made a huge mistake in offering hardware eg the Zwift Ride. They are a software company and have no idea how to deal with customers who need support for expensive items that don’t work. AVOID AT ALL COSTS
Daniel
I requested a return and refund through their return portal which was accepted. But I haven't received any return labels. I send them three reminders, but haven't gotten any response and now the return period is over. This is very frustrating and very poor and non-existing customer service.
Warren J.
Nice idea, it worked once, then screen just kept rotating. Zero help so cancelled.
birdfire C.
passer de 15 à 20€ la mensualité WTF. pourquoi, qu'avons nous de plus, c'est quoi le justificatif ou motivation? => absolument rien. my 2 cent: ils veulent tous rouler en porc che ou feraillerie avant la fin de l'année ou quoi dans leur staff? loin de la perfection, so far away il y a plein d'autre programme.... LOL, app peu importe, ils ne sont pas le nombril du monde. so far away
ben_in_london
chat service is just a loop that doesnt lead to anything or anyone. its apparently impossible to print a return label for a useless product that needs to be returned.
Mr Harry B.
Ordered a £1200 Zwift ride. 2 of the boxes have turned up but not the frame. So it's useless. Customer service is terrible.
Oli N.
20€ im Monat finde ich einfach nur unverschämt. Habe jetzt gewechselt, andere können das auch günstiger. Irgendwie scheinen auch schlechte Bewertungen im AppStore verschwunden zu sein, gerade in Bezug zur Preisgestaltung. Den einen Stern gibt's notgedrungen noch weil es sonst ganz gut war...
Nick I.
Impossible to get any support. Zwift ride arrived damaged, can’t get a refund, replacement or resolution, 1 week later. No response on email, chat, no number to call. Poor