ZumbambooReviews of zumbamboo.com

Response from ZumbambooOct 8, 2026

We’re sorry for the frustration. Our team did respond to your previous email, but it may have been filtered into your spam or junk folder. Please kindly check your spam/junk folder to make sure you don’t miss our response. We’re happy to continue assisting you with your order and tracking.

Response from ZumbambooOct 8, 2026

We’re sorry for the frustration and understand your concern. We have checked our system and can confirm that our team has reached out to you via the email address associated with your order. However, our system does not show any additional emails from you after our previous response. Regarding order #zumb64846, our records show that the order was placed on July 21 and has already been refunded because the item became out of stock. Please kindly check your original payment method to confirm that the refund has been received. We also recommend checking your spam or junk folder to make sure you don’t miss any emails from our team.

Response from ZumbambooOct 8, 2026

We’re sorry for the frustration. Our team did respond to your previous email, but it may have been filtered into your spam or junk folder. Please kindly check your spam/junk folder to make sure you don’t miss our response. We’re happy to continue assisting you with your order and tracking.

Response from ZumbambooOct 6, 2026

We’re sorry to hear about your frustration. We have responded to the emails we received from you and provided an estimated delivery timeframe for your order. Please also check your spam or junk folder, as our replies may sometimes be filtered there. We’d be happy to assist further and make sure you receive the latest update on your order.

Response from ZumbambooOct 6, 2026

Thank you so much for your kind words! We’re so happy we could help you get the correct size and that you’re loving the material and quality. We truly appreciate your support and look forward to serving you again in the future!

Response from ZumbambooOct 6, 2026

Thank you so much for your wonderful review! We’re thrilled to hear that your son is enjoying his new pajamas and that you had a great experience with our customer service. Your kind words mean so much to our team. We can’t wait to serve you again!

Response from ZumbambooOct 8, 2026

We’re sorry for any confusion regarding your order. We reviewed the email history associated with your order and found that after you contacted us about the embroidery issue, our team offered to have the item remade and asked you to send the incorrect item back. You replied, “That's great, thank you very much.” We kindly ask that you review the previous email correspondence again, as it appears there may be some confusion or you may be referring to a different company or order. We’re always happy to assist and want to make sure the information shared in your review accurately reflects the communication regarding your order.

Response from ZumbambooOct 6, 2026

Thank you so much for your kind review! We’re so happy to hear that your grandchildren love their pajamas and that you’re pleased with the quality of the material. We truly appreciate your support!