Sarah
very slow shipping
I wish I had known that it takes forever to get the product I ordered and paid for over two weeks ago. When they had a sale a day later, and even though my item had not shipped yet, they refused to honor it. Beware.
Response from ZumbambooNov 26, 2025
Hi, We’re truly sorry for the delay with your order. As a small business, we’ve been receiving a high volume of orders, and even though our team is doing everything we can to ship as quickly as possible, some delays are unfortunately unavoidable. We sincerely apologize for any inconvenience this has caused. About the discount, here’s a quick clarification: the order you placed is what qualifies you to receive that special offer, but the discount itself can only be applied to a future order. If you place another order, we’ll apply the promotion for you immediately. We’re very sorry for any confusion and hope this explanation helps. If you have any questions or need assistance, please feel free to contact us at [email protected] — we’re always here to help. 🌿 Best regards, Zumbamboo Support Team




