ZumbambooReviews of zumbamboo.com

Response from ZumbambooMar 7, 2026

Thank you for sharing your experience and for supporting our shop. We're very happy to hear that you've loved many of our items. At the same time, we're truly sorry that the custom order did not turn out exactly as expected. We appreciate your patience and understanding, and we're grateful that you noticed our team's efforts to respond and help. Your feedback means a lot to us as we continue to improve our service.

Response from ZumbambooMar 5, 2026

Hi Laurie Ackerman, Thank you so much for your thoughtful review! 💛 As a small business, we are always committed to the highest quality and continuously striving to improve. We sincerely apologize for the delays in our early days and truly appreciate your understanding — feedback from customers like you has helped us grow and get better. Your support and encouragement inspire us every day to keep improving and bringing joy to families all year long. 🌿 With gratitude, Zumbamboo Team

Response from ZumbambooMar 5, 2026

Hi Destiny Schaefer, Thank you so much for the perfect 10/10s! 🌟 We’re thrilled to hear you’re happy with the quality, shipping, and image clarity — it means a lot to our team. Knowing our efforts make your experience seamless truly makes our day! Warmly, Zumbamboo Team

Response from ZumbambooMar 7, 2026

Thank you for bringing this matter to our attention. We have already contacted you and worked together to resolve the situation. We’re glad that the package was found at your doorstep. Your order was shipped in separate packages, and 5 items have already been successfully delivered. The remaining item is currently being sent via expedited shipping and should arrive very soon. We truly appreciate your patience throughout this process and look forward to you receiving the final item from your order of 6 products. If you need any further assistance, please feel free to contact us anytime. UPDATED: According to the shipping information, all items in your order have been delivered successfully. We kindly ask that you please check around your front door, mailbox, porch, or with neighbors in case the package was placed in a safe location by the carrier. We also arranged expedited shipping for your order to help get the items to you as quickly as possible. If you are still unable to locate the package, please let us know and we will continue working with the carrier to assist you further. Your satisfaction is very important to us and we are here to help resolve this for you.

Response from ZumbambooMar 5, 2026

Yay! 💖 We’re so happy to hear you love the PJs! Nothing makes us smile more than knowing our little creations bring joy and comfort. Warmly, Zumbamboo Team

Response from ZumbambooMar 7, 2026

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the shipping issue with your order. The situation has now been resolved, and we truly appreciate your patience while we worked to address it. Occasionally, unexpected issues can occur during the shipping process, but we always do our best to resolve them as quickly as possible. We truly hope we will have another opportunity to serve you in the future. If you choose to order from us again, we will make sure to prioritize express shipping with signature confirmation to help prevent any delivery issues. Thank you for your understanding, and we appreciate the chance to make things right.

Response from ZumbambooMar 5, 2026

Hi Barbara, Thank you so much for your thoughtful review! 💚 It warms our hearts to hear that you appreciate not only our products but also our commitment to sustainable and responsible practices. Knowing that you’ve returned to shop with us twice already — and plan to again — truly means the world. Warm regards, Zumbamboo Team

Response from ZumbambooMar 5, 2026

Hi Jessica Radford, Thank you so much for your kind review! It truly means a lot to us. We're so happy to hear that your kids loved their pajamas with their puppy on them — that makes our day! ❤️ Providing great products and caring customer service is always our goal, and we’re grateful for your support. Warm regards, Zumbamboo Team