ZoverstocksReviews of zoverstocks.com

As the title suggests!

DO NOT BUY FROM THIS SELLER. After three weeks of waiting unabatedly for an iPhone 5 to be delivered that I had purchased from zoverstocks I decided to contact the seller to ensure that they had received the correct information from me and/or if there was a problem with the dispatched item. I was ensured that the item had arrived at my address and had been signed for as it was a recorded delivery, I live in shared flats so went about hunting down my iPhone, questioning my flat mates as well as people that lived in other apartments. When I asked zoverstocks for the name of the person that had signed for my package I was then informed that the package had been lost en route and I would be receiving a refund 'sorry for any inconvenience'. So not only had the delivery company lost the package and failed to notify ANYBODY, and then zoverstocks flat out lied to me that it had been delivered and signed for when obviously it hadn't, I had been without a phone for three weeks, which is a HUGE inconvenience. If I had not have chased up this item with zoverstocks I would be down nearly £200 and still have no phone (they eventually gave me a refund nearly a month later). I never normally leave bad reviews, then again I normally have no need to. I appreciate that things get lost, that's why I needed a new phone but zoverstocks have been totally unprofessional in the fact that they lied to me and took their time in doing so.

Before I write this I want to say from the outset that I have no affiliation with Zoverstocks whatsoever..... I`m sorry, I`m reading here about others being dissatisfied with merchandise sold by this company, whereas after many years of using Zoverstocks and ordering literally dozens and dozens of dvd`s from them I must completely disagree with their opinions! Zoverstocks merchandise is top notch and 99% of the time my second hand dvd`s received from them have looked totally brand new! Ok every now and again and on rare occasions a dvd might be faulty, although looking at the disc itself there are no apparent defects, meaning if I can`t see a fault how the hell can Zoverstocks see it either??!! And on the occasions there has been a fault, I emailed them and a replacement was sent out straight away. So those here complaining about bad service and the like perhaps are other sellers with a big case of being green with envy and putting the boot in so to speak at their competition being so much better. How the hell Zoverstocks make a profit selling films so cheap in an almost new condition beats me, but as a customer I would tell anyone and everyone to buy from this company.

Purchased item. 5 days later they email me telling me its to damaged to send. And i have to request a cancellation & refund?! They should have automatically refunded my money. I shouldn't have to request it. DONT BUY FROM THEM!!!

Amazon Order # 202-2067987-602914 My complaint email as below pretty self explanatory You have described this item as very good which is completely at odds with the item which I have in front of me, the box set cover is extensively ripped and damaged there is a large rip running right accross the front cover the box is dented at the corners, in no way could this be described as very good condition, one of the dvd cases is all cracked and there is a large hole in the side of the dvd case volume three, in short the condition of this item is completely unacceptable, please can you advise what you intend to do to rectify this matter, I have taken photos which I am happy to forward to you if required regards David Lane Funnily enough not surprised this company are part of Music Magpie it definitely figures with their lack of customer service

They are the best seller I know on Amazon, if there's a problem, they'll fix it asap.

Ordered dvds box set from zoversteals (zoverstocks) realized immediately after placing the order, that the movies i had ordered would not be able to be viewed in the U.S. regon 2. Attempted to cancel the order IMMEDIATELY after placing this order, to NO avail. Eventually it arrived, i cant believe this so-called company sent out this order KNOWING as the customer i wanted to cancel this order, yet they ignored my MANY requests to cancel, not to receive sonething I CANT WATCH!!!! Are you peole THAT money hungry? Obviously when you're sending out orders that were attempted several times to cancel!!!! Order finally arrived i refused the order at delivery, it now has been a month since their merchandise was returned to them, unopened, unwanted!!! Yet here i sit without a refund, no merchandise. NOTHING!!! Thats okay zoversteal ill be calling my credit card company in the am, and dispute youre charge for merchandise returned!!! Do NOT order from these people

They take your money and have not even got the item to send . then fob you off . asked for refund keep getting told to wait . they just don't want to give refund . i will keep trying i have reported them to Amazon they are unable to do job.they have now told me not to contact them that's their way of trying to get out of a refund now told to wait untill the 26/11/14. I surpose i will have to wait untill the 26th . Then take them to County Court.