Millie W.
only positive experiences, even when they screwed up
I have ordered DVDs a few times throughout the years from them. They always arrive promptly and in excellent condition. The only reason they get four stars instead of five is because I ordered The X Files season 6 from them, and they sent me season 7 in a season 6 box. Within about 8 hours of the package arriving at my house, they had replied to my complaint, offering a refund and allowing me to keep season 7. Their customer service was great and prompt, and I am very happy to get a box set for free, but they still lose the star because it was a serious oversight to put the wrong DVDs in the box and send it out without noticing.


