High Volume Seller - Hit and Miss Product - Shipment Generally Slow
I've ordered a few times from this vendor.
Pros - they have items which are difficult to find elsewhere.
- if there is a problem generally they refund immediately
Cons - items can be damaged eg CD cases broken, cds scratched to the point of unplayability, items packaged for shipment but, unshipped for a week or more
KL
Kris L.
Versandkosten laufen bei Mehrfachbestellungen ins Unermessliche
was auch andere schreiben: wenn man etwas lang gesuchtes oder sehr spezielles hier findet, ist die Lieferzeit zweitrangig, ggf. auch die Kosten - aber: wenn ich bei diesem Versender via amazon zeitgleich mehrere Artikel bestelle, gehen die Versandkosten hoch, wie ein Multiplikator, also je CD +3€, bei 3 CDs bereits 9€ -
als Kunde, der am Ende nur ein Päckchen erhält, empfinde ich das als Unverschämtheit!
DO
Don
shipping oh where art my stuff!!
I wouldn’t advise anyone to buy from them especially if they are providing free shipping, I bought an item on the 3rd of May it was shipped the same day using pony express I guess cause it’s the 20th of May & it’s still not here. They also conveintly don’t provide any tracking information. Too busy feeding & watering the horses
TL
The Laughing M.
A Mixed Bag
* Ive used the bulk of my review for musicMagpie as my opinions are very similar about Zoverstocks *
Ive bought many items for Zoverstocks over the years, via their ebay and Amazon accounts.
I have a love/hate relationship with companies like this ( And places like musicMagpie and CEX (online) etc ) they buy items in dirt cheap and sell them off pretty cheap too. ( Recycling stock they call it nowadays I think! )
I buy mainly cd's, dvd's, blu rays or games if I come across something I fancy for a good price. But, its a mixed bag.
Sometimes Ive received the items in tip top condition and Im very happy. Other times Ive had a multitude of problems with items. Over the years Ive had items come through that weren't the version/release advertised, wrong discs in the case, and more regularly, extremely tatty items IE: hugely scratched discs/ripped or water damaged covers and booklets etc
Now I appreciate that a lot of the items I get are 'low cost' items at £5 odd or so, but I still think they need to tighten up on their quality checks. A few weeks back I bought several cd's from them. I would say only one ( out of 5 items ) was in an acceptable sell-able condition...even though each one was listed on ebay as 'Very Good' condition.
The majority of cd's I got were heavily scratched, most had tracks which wouldn't play or skipped constantly. All of the cases were damaged or cracked in some way or another, and all but 2 of the covers had damaged to them. I did complain about the first one I received ( Even though I ordered several, they all came through separately ) and I got a refund.
When the others started arriving I just couldn't be bothered to complain as the first one took a while to get a refund - (They didn't even contact me about it, I just received a notification from ebay saying the item had been refunded) and to send all of them back would have cost almost as much as what I paid for them.
Its almost as if companies like this think that because an item is low cost, its acceptable for it to be sent out in a tatty, cr@ppy condition.
If cosmetic damage doesn't bother you its less of an issue. But as with my film/game collection, I do like the cases etc to be in a good, tidy condition.
I will continue to buy from them time to time, as Im drawn in by their low prices, but like I said its a mixed bag. You'll either get a great condition item, or possibly a tatty one. You'll only know when the package arrives!
MG
Matt G.
Very hit and miss
They used to be very good but over the past few months I've had problems so won't be bothering further. The blu Ray's are described as 'very good' but quite often the cases are broken, discs scratched with fingerprints all over them. Received 2 wrong items a few weeks ago and it's taken 3 weeks to get a response.
BG
Barry G.
Gone downhill rapidly.
I have ordered a lot of items from this company over the years. Initially they were fantastic and I didn't have a bad word to say about them. Price was great, product very good, and delivery was ok, but when you're getting good prices that's acceptable.
However, over the past few months there have been numerous incidents that now make me try to avoid them where possible. I have received incorrect items and editions on numerous occasions. Also, a few times, the condition of items has been very disappointing. When you're purchasing something "very good", you don't expect to find rips on covers and items generally in a grubby condition. The despatch process now can also be slow on occasion. You don't expect to wait a week before they manage to send your order, and then another week for it to arrive. You can get delivery from the US quicker than that.
It's unfortunate and disappointing, as I used to buy a lot of CD's from them, but price isn't everything if you're not getting the service. There are plenty of others out there now doing the same.
JO
JohnW
Cancelled order then advertised for sale at over Double Price
I recently ordered a CD from them on Rakuten. They sell on Amazon and eBay too. The cd was £3.15.
Two days later they cancelled the order as 'cannot ship', then 24 hours later re-advertised the same cd at £8.25 on the same website.
I asked them why, only to be given some excuses of not having it in stock then magically having it there again.
Sorry, but I'm not that gullible.
Very sharp practice and dishonest.
I will now always AVOID!
NE
Neil
COST OF SHIPPING ESCALATES SHAME ON YOU!!!
Have often used this company as an alternative to amazon's usual tricks of inflated delivery thresholds. However it appears this company are also cut from the same cloth. What one does the other does. You should have set an example and made a stand not flock like sheep to the sheppard who commands you. Delivery times are also painfuly inacurate. An alternative now has to be sought, shame.