ZoverstocksReviews of zoverstocks.com

Habe bei ZOverstocks schon häufiger CDs über Amazon bestellt und alles hat bestens funktioniert - hatte nie Grund, mich zu beschweren. Insoweit also: empfehlenswert.

Used Zoverstocks many times from Rakuten(play.com) and Amazon, delivery time is usually between 7-10 days which they inform you of anyway. When i've needed to contact them about an order they have been very responsive and helpful too!

I, too, don't understand the poor reviews. I've bought about 30 2nd hand CDs and had only 2 minor disappointments. One disc described as 'very good' had a serious scratch on it (which actually didn't affect playback so I kept it). My most recent purchase was a two disc set (also 'very good') which came without its accompanying booklet/libretto. I wrote to them and they replied within 12 hours to apologize, offering me either a full refund upon return or a £1 partial refund and I keep the discs (which had cost me only £6 anyway). I went with the latter.

I've bought many CDs and DVDs from Zoverstocks over the past couple of years and I have to say that I don't understand the number of negative reviews they've received on Trustpilot. The condition of the discs has always matched the description in the advertisement and, with one exception, they have always arrived promptly - the exception turned up after nine days, seemingly delayed by the courier. It's worth noting that the satisfaction rating Zoverstocks achieves on Amazon, based on over 4.8 million sales, is 97%.

I ordered three DVDs from Zoverstocks. One was the wrong title. I requested a return and exchange for the title I ordered but they refused this saying I could only have a refund. The item I ordered is still in stock (two copies) but the price has increased by £3 ... Any retailer should have a process for dealing with exchanges. Enforcing refunds is very poor customer service.Their replies were also cut and paste text and largely irrelevant to my complaint,

Have often used this company as an alternative to amazon's usual tricks of inflated delivery thresholds. However it appears this company are also cut from the same cloth. What one does the other does. You should have set an example and made a stand not flock like sheep to the sheppard who commands you. Delivery times are also painfuly inacurate. An alternative now has to be sought, shame.

I ordered a number of Blu-rays from Zoverstock U.K. and these were expensive by USA standards but they were unattainable in my own country so I ordered from Zoverstocks due to an excellent price. My main gripe with Zoverstocks is their shipping FAQ which states 2 weeks to receive shipment to U.S. but after I received my shipping notice via email from Zoverstocks it was almost 2 months before my items arrived. Now, I live outside a major city on the East Coast of the U.S. which means it should have not taken this long to receive my items but I am pretty sure my shipment was shipped via cargo ship due to the amount of time the item took to be delivered. JUST GIVING MY FELLOW COUNTRYMEN A HEADS UP!.. Zoverstocks comes at a price & that price is speed..at a snails pace.. Base.com (BASECH) shipped my items from the U.K. and I received my shipment on the 8th day after shipping notice, not almost 2 months later as with Zoverstocks. DISREGARD ZOVERSTOCKS FAQ IF YOU LIVE IN NORTH AMERICA IT IS A UTTER LIE!

Zoverstocks have only once made a mistake with any order of mine and that was many years ago now, this small problem was resolved with a replacement and a full refund. If you are looking to upgrade your collection from DVD to Blu Ray then Zoverstocks is one of the best ways to do this without spending a small fortune on RRP, if you are looking to increase your DVD collection you will find prices on DVD's have dropped to a all time low and from this retailer popular titles are often only a few pence plus delivery! I have now increased my Blu Ray collection with the help of Zoverstocks and completely pimped my DVD's! Please note that since Play.com closed recently most of my purchased are made on Amazon after I search a few times to find the Zoverstocks listing.