ZoomOnlineZoomOnline’s ambition is to provide an exceptional customer experience by offering fast, uncapped & affordable Epic Fiber Internet service. Connecting exclusively into Zoom Technology Group’s fiber footprint, we want our customers to be able to sign up and order our services in a few easy steps. #SwitchToFiberInternetCheck CoverageSee Pricing
ZoomOnline (zoomonline.com) has 100 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Internet & Software · Tempe, Arizona
Excellent
Internet & Software · Glendale, Arizona
Excellent
Internet & Software · Scottsdale, Arizona
Excellent
Internet & Software · Hereford, Arizona
Excellent
Showing 72 reviews with 5 stars · Clear filters
Ch F.
Company very good
Response from ZoomOnlineJan 5, 2026
Thank you for your feedback. Were happy to read that you have had a positive experience with our team and our service. Welcome to Zoom — we’re glad to have you with us! - The ZoomOnline Team
APS
Job well done! Usually early, quite shocking!
Response from ZoomOnlineJan 5, 2026
We appreciate your feedback and our teams strive to deliver the best customer experience. Welcome to Zoom — we’re glad to have you with us! - The ZoomOnline Team
Xavier G.
The final set up was quick and done professionally
Response from ZoomOnlineDec 3, 2025
Hi Xavier, We’re so glad to hear your installation and activation went smoothly! Thank you for trusting us and for being part of the ZoomOnline family. We truly appreciate you. The ZoomOnline Team
John C.
Our transfer from Cox to Zoomline was absolutely flawless, and the customer service has been impeccable—quick, easy, and consistently responsive. Cox was never this easy to work with, and moving to Zoomline has been a major step up. We can always get ahold of someone with no waiting, and the internet service is far superior to what we had before.
Response from ZoomOnlineDec 3, 2025
Hi John, Thank you for the fantastic feedback! We’re thrilled your move from Cox to Zoomline was smooth and that our service has been a major upgrade for you. We appreciate you choosing us and are available on our Mobile App, Support Email , Support Text or Telephone for any support related queries. We truly appreciate you. The ZoomOnline Team
Unika W.
Prompt service call was made at the time promised technician made setting up my password a breeze professionalism was outstanding
Response from ZoomOnlineNov 4, 2025
Hi Unika, We appreciate your feedback and are here to assist you whenever you need it. We truly appreciate you being part of the ZoomOnline family! -The ZoomOnline Team
Dwayne K.
Installers were very professional, know what they were doing and everything I requested for install was done, very happy, plus helped my wife set up her wi-fi on 3 of her devices, thank you.
Response from ZoomOnlineNov 4, 2025
Hi Dwayne, thank you for the feedback. Were are pleased to read that our team met your expectation and that you are happy with the quality of the installation and support. We truly appreciate you being part of the ZoomOnline family! -The ZoomOnline Team
Izabella T.
The gentleman who did the install (he introduced himself but I'm terrible with names) explained step by step what needed to happen. He checked in as he went to make sure I had an accurate timeline of completion. I have cats and he was kind and considerate, making sure they can go outside.
Response from ZoomOnlineOct 28, 2025
Hi Izabella , We truly appreciate your feedback! Our goal is always to provide a professional service and we’re happy to hear that our installers work ethic and consideration during the process met your expectations. Welcome to the ZoomOnline Team. -The ZoomOnline Team
Anonymous
Installers were on time, knowledgeable, and friendly. Answered all my questions and concerns.
Response from ZoomOnlineOct 28, 2025
Hi Steve, We're thrilled to hear that our technicians and installers made such a great impression. Providing professional, efficient, and courteous service is what we strive for, so it's wonderful to know we delivered that experience for you. We truly appreciate you being part of the ZoomOnline family. -The ZoomOnline Team