ZipcarReviews of zipcar.com

Allowed me to sign up and register with an AU number. Took 15Pounds and all my personal info. Then the app doesn't support AU numbers. Support says get a US or UK number and there is no refund possible. Terrible customer service and clearly their tech team has no idea how to support international SMS responses. 1 STAR@

I cannot get a payment to go through

“I don’t know how they’re still in business! I applied to be a customer as soon as I passed my driving test in the UK. Even though I’ve had a Brazilian driving license for over 10 years, they told me I’m considered a new driver in the UK and can’t drive here. I wouldn’t recommend them to anyone!”

Provided misinformation and made no effort to remove a car blocking a residential driveway

worst experience ever. They close the account without giving any explanation. They steal the £15 fee when not approved. Go for enterprise. That one is really good

I wish keys were given when cars are rented. I had a recent experience where the car told me the virtual key had low battery or something like that. I feel that when I pay to rent something I should not have to worry about things like that. I also wish the prices for smaller cars was less than the price of an SUV- not just by $1-$2. I do have to say though that if there is a working gas card in the car (I have had cars without this) this makes it worth the price more. I also wish there were more cars available. Hopefully eventually there will be outside of the city as well. This is MUCH better than getting ubers though for short trips or something.

Worst car rental ever, customer service is no help at all. They are not even able to provide a receipt.

Easy, reliable and pricing is fabulous. Couldn't ask for a more trustworthy service.