Ken M.
Perfect experience
Perfect experience, happy with my watch. Will be buying more. Product is high quality.

ZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd.Customer Service Hours:Monday- Friday 9am - 5pm (Pacific Time)Contact Us:Phone: (424) 371-0403Email: [email protected] Messenger: @zinvowatches
ZINVO (zinvowatches.com) has 649 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Fresno, California
Excellent

Jewelry & Watches · Los Angeles, California
Excellent

Jewelry & Watches · Redondo Beach, California
Excellent

Jewelry & Watches · Arcadia, California
Excellent
649 approved reviews, newest moderated first
Ken M.
Perfect experience, happy with my watch. Will be buying more. Product is high quality.
Ah P.
I have ordered a watch from them since 30 June and I got the latest tracking email from USPS since 7 July, until now I got nothing from them. The money was taken from my account the following day and advised delivery will be within 10 working days. I have emailed them many times about the shipping problem, the answer is : they advised me to contact the USPS by myself, why they are not responsible with this issue as they are the sender of the product and got money from the client? I’m so disappointed with this company too much. At the end, I hope you can solve it as soon as possible.
Response from ZINVOAug 14, 2018
Hey There, Thank you again for reaching out. As we mentioned in our previous correspondence, your package is currently being held by customs. In order to retrieve your package, please call USPS and pay any import fees due . We understand this can be frustrating, but once that is taken care of, your package will be released. Please let us know if you have any additional questions. Contact info: USPS: 800-275-8777 USPS Intl: 800-222-1811 Best, Team Zinvo [email protected]
Sam M.
Extremely cheap quality, I had to file multiple claims to return the product and it took over two months to return it. Now they won’t stop emailing me to leave them a 5 star review. DO NOT BUY ANYTHING FROM THEM!
Response from ZINVOAug 16, 2018
Hey Sam, We are terribly sorry for your experience and glad that we were able to come to a resolution. Our Customer Service team has since been expanded to avoid anything like this in future. We hope one day to win you back as a customer. Best, Team Zinvo
Helena D.
DONT BUY ANYTHING FROM ZINVO. I ordered my partners watch a month ago. The money was taken from my account the following day and advised delivery will be within 10 working days. I am now one full working month on and no sign of my watch! I have emailed, tweeted, messaged on Facebook and Instagram. It took 2 weeks to get one reply advising they are speaking to their EU team, I mean now another week one and still no answer!!! Their customer service is disgusting!!!!!
Response from ZINVOJul 23, 2018
Hey Helena Thank you very much for the update! This is absolutely unacceptable and we are shipping out your watch via DHL (directly from our warehouse) now. Your watch will arrive by Friday EOD. Thank you so much for being patient and rest assured we are doing everything possible to improve our customer service experience. Thanks again for being patient and we can't wait for you to get the watch! All the best, Team Zinvo
Eduardo M.
Gave zinvo a try as their watches are the best on the market. I ordered blade nitro and paid 229$ for it. I called their office right away to ask when its shipping and their customer service team escalated the shipment and I got tracking number within 10 minutes after my order. 3 days later I had my watch on the wrist. I am in love with this company.
Despina M.
Ordered one of these for my husband, and when he got it I was blown away! It is a gorgeous watch so I ended up ordering my own. The shipping took a little longer than expected, but my zinvo white magic was totally worth the wait! Yeah the face is big but I love how it looks on my little wrist lol. Accessories should stand out and I love showing this off every chance I get. My husband and I will both be ordering again.
Alex B.
After a bit of a shaky start and lack of correspondence from the European branch, I was contacted by a member of Zinvo US. I have received the watch which is really very nice and can say that the customer service I had was a massive improvement. The watch was shipped very quickly and I was kept up to datebwith progress. The watch itself is a lovely item and was worth the wait. It feels solid and robust and looks lovely with the unique design.
Hiten U.
hey guys, i got a reply from their management and they responded with an updated tracker in 2 days and now my watch is in transit, cant wait to see it and try it on. will keep you posted when i receive it.