ZinstallReviews of zinstall.com

I'm writing this review as a Windows software developer of some 20 years who knows the underlying OS quite well. First, as others have pointed out, the price is misleading. It is stated in dollars and when you come to checkout, it is significantly more in sterling, with no option to pay in dollars. Second, the UI is pretty awful. It allows you to select things to exclude, either one by one or using rules, but with no option to preview what will come over and what won't. The percentage indicators are based on data transferred and not on time (i.e. they aren't adaptive) so are totally misleading and can jump suddenly or just stick at 100% so you have to rely on your disk indicator to see what's happening. Third, it didn't do what it was told. Despite selecting 'transfer computer personality' the target system neither contains all the apps transferred nor has the settings from the original system. For example, I use Dynamic Theme and have turned all the 'live content' in the start menu off, along with the search in the taskbar. None of this was transferred. In addition, several programs were excluded and while it didn't transfer those, it happily transferred their start menu shortcuts. This isn't rocket science - if a program is excluded, exclude shortcuts to the program too. And of course, if not everything has been transferred, you have absolutely zero confidence in the result. Finally, my experience of support so far hasn't been exactly stellar. You have to fill a form and run a program on each system. Each of these actions generates what appears to be an independent response from the support system, so if the program result gets there first, you get a response telling you you need to fill the form in again. Also, the support rep was impressively fast but clearly just did a cut-and-paste telling me it hadn't worked because I hadn't removed my antivrus. I did this on both machines, ran it all again and - exactly the same result. I am prepared to amend this review if I get a good result from this point but quite frankly, I've lost over half a day's work because of this and I would have been better spending the money on something else or transferring the data manually. I wouldn't mind so much if it were cheaper and they didn't make such grandiose claims, but it is a lot of money for a product which really isn't that great.

When you find software that solves your problem there's an immediate reaction of disbelief..what kind of scam is this? But I was able to up my 32 bit Windows 10 to 64 bit with only a few head scratchings in the process. It worked very well! Don't know what kind of magic they used but the mission was accomplished. The upgrade a rewrite of all the programs took about 14 hours, so do it overnight. The manual is quite good. You have to only know a little bit more than zero about computers to use the software, and the support email responds in a reasonable amount of time.

My scenario: I'm an educator who needed to transfer all files and programs from an older Windows 10 PC to another "not as old" Windows 10 PC without losing files on either machine (both with different hardware). The results: I opted to use a cross over cable for direct connection between the two machines (not a requirement). After the three hour process completed (basically me starting it and then walking away to let Zinstall do its thing) the transfer was completed without issue! To be direct, I was anticipating some issues and was pleasantly surprised that, for the most part, things went incredibly smooth. The only thing I ran into with a couple of programs was that I had to reactivate licenses on the target machine (found it odd that some programs required me to do so while others did not and I'm guessing the transfer software had no part in this). Regardless, this was easily done and now I basically have two identical machines (the target unit really just serving as a back up until the source PC fails...and that may not be long). Final thoughts: In a perfect world, I probably would have backed up my target PC, installed a clean OS, and then reinstalled all software and transferred files. Having done this too many times before, I really didn't want to have to do it this time unless absolutely necessary. Thankfully, this product worked as advertised and has earned my trust. The Five Star rating might be one star overly generous only because I did not have to rely on tech support for anything but I figure that since the software worked as well as it did and I didn't have a need to rely on support that the 5th star was deserved.

The program does not do what it advertises. We bought two licenses as changing laptops as well as desktop. For the laptop it created such a mess that I finally restored it to the original and manually transferred the programs and data. I believe this mainly due to the fact the laptop did not have an Ethernet connection so used the wireless function. The desktop did transfer over files but very few of the programs are functioning. For the price they charge this should be seamless but it is far from seamless. I could have just copied my files from my external drive for free and had the same final product. The customer service also failed to respond to my email. DO NOT WASTE YOUR MONEY!

Zinstall did an outstanding job of conveying my 990GB of programs, settings, files, etc from my old Windows 7 computer to my new Windows 10 computer. I was concerned that my 250GB SSD C: drive would be too small (I also have a 4 TB D: drive for data) to handle my 990GB of stuff. However, the SSD migration automatically took care of splitting the stuff and basically putting programs on the SSD and data on the HDD. The only thing that did not work after transfer was my Windows Live Mail, however, research clearly showed the problem was the incompatibility of the Windows Live mail with Windows 10. I decided to switch to a different email browser as I am tired of MS abandoning its mail apps. Just as important was the absolutely superb respond by the Zinstall support team. All of my questions or concerns were responded to in the several emails we exchanged. Always helpful and responsive. Thanks Support Team A great product more than worth its prices!!

I bought WinWin several days ago and the system didnt work. Have tried to email, phone and live chat for assistance. Email - automatically generated reply asking to run a diagnostic tool, which I did but they didnt reply once I sent that. Sent numerous emails to their mail support email and received no response Live chat - contacted numerous times either ignored or told contact support via email. If they did answer long wait times and more interested in trying to make you buy the addon or telling you how amazing they are. Phone - answerphone for support line saying leave a message and they will call you back (yeah right!) and emailing support is best (yeah right). On the sales line its answering service that takes your name and number. They said I would contacted within 5 minutes to an hour (another yeah right) They guarantee 100% migration - but only after they have investigated and determined cant be done. This includes giving them remote access to your computer, something that banks and insurance companies may use against you if you make a claim of fraud as you didnt protect your private information sufficiently by letting 3rd access to it. That is if in fact they contact you at all! Dont buy Zinstall - I cant tell you how well it works because it did not work for me. But I can say that their customer service is appallingly bad and my impression is wont receive any assistance unless you upgrade and pay more and they come hell or high water NO REFUND. Post Script – have emailed this post to their support and live chat – no response – don’t seem to care. I am waiting and watching for the positive reviews to appear to counter this one. If this is how they treat customers I wouldn’t put it past them to start creating fake news.

The service provided by Zinstall support staff (Jamie L. and Frank R.) was outstanding. Responses to my email inquiries were consistently helpful, detailed and prompt, evening during evenings and over the weekend. Unfortunately, a corrupt operating system on my laptop created issues which couldn't be overcome. However, when the support team learned of that, they quickly provided a full refund of the purchase price. Based on my experience, this is a quality company. Thanks Jamie L. and Frank L.

This review is going to be long, but I feel you need to know the backstory to get the full picture. My scenario: I was building a new PC after using the current PC for about 7 years. That computer has about 1 terabyte of installed programs, data files, etc. In the past, I've manually reinstalled software and copied data, but generally this process takes me dozens of hours to accomplish, and I was not looking forward to it. On top of that, I was planning to give the current PC to my daughter, and would have to perform the same process copying everything from her 12 year old PC to it. Ugh. After searching the internet for alternatives, I discovered Zinstall WinWin. The search showed other options, some of which were less expensive, but the reviews on Trustpilot made me feel that WinWin was probably the best way to go. My experience with doing this manually in the past has taught me that this is a complicated process because you only want to copy what's actually required, and NOT copy 7 years of temporary files, old OS updates, etc. I emailed Zinstall support with a list of questions regarding WinWin to be sure that this software was the right solution for what I was about to attempt. They responded to me with answers to all my questions the same day, and asked what else they could do to help. Their response indicated that WinWin would do exactly what I needed, and the advanced options would allow me to modify the process to suit my needs. I paid the $119 and bought a license, and was given a license key with directions on how to download the software. The process to run WinWin is download it to both the old and new computer, and run it on each. WinWin requests your license key, and asks on each installation if you're running on the old or new computer. My 2 PCs are on a local network with wired ethernet, and when I ran WinWin on these machines, I was faced with the choice on the new computer of whether to use the standard options, or choose "Advanced" and get to configure individual settings. I decided to go ahead with the standard options, and just pressed the "Go" button. My reasoning was that the new PC only had the Windows OS installed with hardware specific device drivers; if the basic option failed, I could just reinstall the OS and try again using the Advance options. Since WinWin would be copying 1 Tb of stuff, I started this in the evening and walked away. When I checked on it in the morning, it was still running, and ended after about 14 hours with the message that it successfully completed. The next step is to reboot the new PC. When I rebooted, I about fell out of my chair, because the new computer looked exactly like the old one! I then spent some time running software programs that I had installed to verify the copy. It's not enough that these programs still run - they need the "personality" they had on the old PC with settings and options. Sure enough, almost everything was just as it was before. The one glitch I did see was the Norton Security software had some trouble, but when I thought about it, this was completely understandable. Norton licenses an installation not just on the software license you buy from them, but on the actual machine hardware. In my scenario, the new PC had no Norton installed prior to WinWin, and after the copy it had Norton, but with the license from the old hardware. Norton has a "Remove and Reinstall" utility which I used to wipe it off the new PC and reinstall it, and then the new PC was working just like the old PC. I had been hopeful that WinWin would get most of my configuration right, and it just blew past my expectations and did a stellar job. The $119 saved me dozens of hours of time, and I would say it's a small price to pay. This copy was a Windows 10 -> Windows 10 copy. So I wiped the old PC, and reinstalled Windows 10 in preparation to give the PC to my daughter. I decided to install Norton Security on it as well. The WinWin experience was so positive on my new PC that I bought a second WinWin license for the un-enviable task of copying my daughter's ancient Windows XP computer to the Windows 10 machine. The XP machine had a 150 Gb disk, and I was not familiar with its contents. So while it's less to copy than the first operation, the manual process would take even more time to figure out what's needed and what isn't, so I'd leave it up to WinWIn to figure it all out for the bargain price of $119. That XP machine is SO slow too, so manually copying would be extremely tedious. I was still nervous because WinWin be dealing with an out-of-date version of Windows, but they say they support XP, and they've been right about everything else so far. I had the additional complication that both machines were connected to the network by WiFi, and WinWin warned me that this is more unreliable, slower, with an increased change of failure. I had no other option, since I lacked a crossover cable, so I had to just proceed. I knew the copy would be slow anyway, since that XP machine is so slow to begin with. The copy took about as long as the first one (overnight), and to my astonishment, it ended with a success message as well. My daughter rebooted the Windows 10 machine, and had the same experience as me - it looked just like her old XP interface, but was running on Windows 10 on a much faster computer. And this time, Norton was running successfully on the new computer so did not require a reinstall. The only "glitch" that occurred was that she had apparently configured a Dvorak keyboard configuration on her old machine, and WinWin faithfully copied that to the new machine - as it should. We did a little work removing it from the configuration on the new machine, and she was good to go. I shudder to think how much effort it would have taken to copy that ancient rig to the new hardware. I'm not sure my daughter even has all the installation disks that a manual process would have required. For me, an automated program like WinWin was the only option, and it worked beyond my expectations. I still almost can't believe that it worked this well - TWICE - and I am all done and running at this point. Very highly recommended - it saved me days of effort as well as my sanity.